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Microsoft IT Support Specialist Professional Certificate Coursera Answers

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Microsoft IT Support Specialist Professional Certificate: Coursera Overview

Kickstart your career as an IT Support Specialist with our comprehensive professional certificate program. In as little as 3 months, you can acquire job-ready skills for a thriving career in information technology—no prior experience required.

Enroll link: Microsoft IT Support Specialist

What You’ll Learn

  • IT Systems Analysis and Maintenance: Develop the skills necessary to excel in analyzing and maintaining IT systems.
  • Practical IT Applications: Learn to apply concepts such as Data Backup, Cloud Computing, and Mobile Device Management to real-world IT scenarios.
  • Holistic IT Support Understanding: Gain a well-rounded grasp of IT support by integrating knowledge of hardware, software, networking, and security into effective problem-solving.
  • Diagnostic Adaptability: Master the ability to adapt your diagnostic skills to various IT issues within practical business environments.

Skills You’ll Gain

  • Software Configuration: Learn to configure and manage various software applications.
  • Network Protocols: Understand the protocols that govern network communications.
  • Computer Hardware: Gain hands-on knowledge of computer hardware components and their functions.
  • Cloud Computing: Get acquainted with cloud services and solutions.
  • Troubleshooting: Develop robust troubleshooting skills to resolve IT issues efficiently.

 

Microsoft IT Support Specialist Professional Certificate Coursera Answers

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Course 1:  Introduction to Computers

Course 2:  Introduction to Secure Networking

Course 3:  Essential Aspects of Software, Hardware, and Data Backup

Course 4:  Cybersecurity and Privacy

Course 5:  The Microsoft 365 Ecosystem

Course 6:  Technical Diagnostics and Troubleshooting Techniques