Start the UX Design Process: Empathize Define and Ideate Ans
Hello Friends in this article i am gone to share Coursera Course: Start the UX Design Process: Empathize, Define, and Ideate All Weeks Quiz Answers with you..
ABOUT THIS COURSE
Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
WHAT YOU WILL LEARN
- Empathize with users to understand their needs and pain points.
- Develop problem statements to define user needs.
- Generate ideas for possible solutions to user problems.
SKILLS YOU WILL GAIN
- User Experience (UX)
- UX Research
- User Experience Design (UXD)
Start the UX Design Process: Empathize, Define, and Ideate
WEEK 1 QUIZ ANSWERS
Test your knowledge on user pain points
Which of the following is an example of a pain point? Select all that apply.
- Struggling to read the small text in an app.
- Receiving an update via email about a product’s availability
- Unresponsive touch screen options
- Discovering the chat function on a site is switched off during the posted hours of operation.
How can an empathy map help UX designers understand a user’s perspective?
- It can convey to UX designers what users think, say, feel, and do to understand what users actually need from a product.
- It can help UX designers solve problems they think users have.
- It can help UX designers market a product to a different group of users
- It can help UX designers assume what users want.
Which of the following is an example of a process pain point?
- User encounters a paywall pop-up in the middle of a digital article
- User cannot select or click a website navigation link
- User faces difficulty adding an item to an online shopping cart
- User is unable to find answers to a question on their own
Most pain points fall into one of four categories: product, financial, process, or support.
Weekly challenge 1: Create personas for your portfolio project
WEEK 2 QUIZ ANSWERS
Weekly Challenge 2: Create a user journey map for your portfolio project
WEEK 3 QUIZ ANSWERS
Test your knowledge on how psychology and human factors influence design
What are some common human factors that influence design? Select all that apply.
Consider the psychological concepts explored in this lesson. Which of the following is an example of a mental model?
- Using a key to turn the ignition of a car to start it
- Parking a car in a garage
- Driving a car
Fill in the blank: You test a new children’s game with a group of users. Some are able to reach the end of the game, while others quit after a few turns. The children who are able to finish the game enjoy the experience because of the positive _____.
- value proposition
- feedback loop
- human outcome
Weekly Challenge 3: Define user problems
What is the key attribute of a strong problem statement?
Fill in the blank: To write a problem statement, you include the name of the user, their characteristics, and a description of _____.
- the user’s need
- the user’s design expectations
- the user’s target demographic
- the user’s preferred product features
Beyond establishing goals, what can effective problem statements help UX designers do? Select all that apply.
- Identify target users
- Understand constraints
- Define deliverables
- Set benchmarks for success
After crafting a problem statement, a designer begins to brainstorm design solutions. They should document these in a hypothesis statement, which reflects their best educated guess on what the solution to the design problem might be.
In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. These questions allow designers to address a problem from what perspective?
- The design team’s perspective
- The developer’s perspective
- The user’s perspective
- The problem’s perspective
In the 5 W’s framework, researchers ask five “w” questions based on who, what, when, where, and why. Which of the following is an example of a good “who” question?
- Who is experiencing the problem?
- Who has pain points for which there are limited design solutions?
- Who has given up on meeting their needs?
Who is likely to use the product?
Which of the “w” questions (who, what, when, where, or why) is missing from the following problem statement?
The user, Shandel, is a fine arts enthusiast that lives in a major city. Shandel goes to museums several times a month. They want an easy way to secure timed museum tickets. The product Shandel uses to secure tickets requires advance purchase, so they get frustrated when they try to spontaneously book tickets to popular exhibits. Shandel wants to be able to easily book tickets in the app, in real time on weekend afternoons, without advance planning.
Imagine that a designer is ready to build a value proposition for their new mobile app. To start, they clearly explain the offering the product provides to users. Which value proposition research question does this answer?
- What does the product do?
- Why should the user care?
- What features should the product include?
- What target users should the design consider?
Consider the following scenario:
A designer starts to develop the value proposition for their new mobile photo app. First, they describe the product’s features and benefits, which include free unlimited photo storage and social media integration. Then, they explain the value of the product, and hone in on the features that create real value for users.
What are the next steps the designer needs to take to develop a value proposition? Select all that apply.
- Review the official value proposition list
- Begin market research to set a product price
- Connect the features and benefits with the needs of users
- Conduct user research to identify pain points
A designer reaches the final stage of building value propositions. They review their official value proposition list. Using this list, how can they make sure their product stands out from the competition? Select the two that apply.
- Schedule a round of user research to validate their value propositions
- Create new value propositions to align with the competitor’s product
- Remove value propositions that are offered by competitors
- Identify their product’s unique value propositions
WEEK 4 QUIZ ANSWERS
Test your knowledge on competitive audits
A competitive audit would be useful in which of the following scenarios?
- Team Z is trying to create a product that automatically dispenses facial tissue when a user sneezes. There may be one or two similar products trying to launch on the market.
- Team X is in the process of developing an original mobile and computer app. The app helps people who are nonverbal or cannot speak and find willing speakers to help them navigate a situation that requires verbal interaction. There are no other apps like it.
- Team Y is in the process of developing a real estate app. The app allows users to identify available properties on the housing market. There’s a long list of other real estate apps available on mobile and computer platforms.
What are characteristics of a direct competitor? Select all that apply.
- Extends different products to the same users and end users
- Offers similar services, products, or features
- Has users and end users that are similar
- Focuses on different audiences with similar products
Weekly Challenge 4: Create a competitive audit and report for your portfolio project