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Project Planning: Putting It All Together Coursera Quiz Answers

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Project Planning: Putting It All Together

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Project Planning: Putting It All Together Coursera Quiz Answers


 

WEEK 1 QUIZ ANSWERS

Test your knowledge: The planning phase components

Question 1)
Which three of the following are benefits of project planning?

  • It helps you brainstorm preliminary goals for the project.
  • It gives you time to identify and prepare for risks that could impact your project.
  • It helps individuals assigned to your project become a strong team by working together.
  • It helps you map out the full project.

Question 2)
What are three major project components that are worked out during the planning phase?

  • Success criteria, stakeholders, and resources
  • Schedule, budget, and risk management plan
  • Scope, goals, and deliverables
  • Project tracking, quality management, and retrospectives

Question 3)
During the kickoff meeting, which agenda item involves discussing how the project came to be and why the project matters?

  • Collaboration
  • Goals and scope
  • Background
  • Roles

Question 4)
Which of the following are best practices when you are leading a kickoff meeting? Select all that apply.

  • Share the agenda.
  • Take your own thorough notes.
  • Set the right time.
  • Follow up after the meeting.

 

Activity: Use a WBS to create milestones and project tasks – Part 2

Question 1)
Did you complete this activity?

  • Yes
  • No

Question 2)
How do your WBS diagram and spreadsheet help you to develop and launch the Operations and Training program for Plant Pals?

  • Help you recruit team members with the right skills for the project
  • Clarify the tasks the team needs to accomplish to achieve project milestones
  • Lay out the project’s costs in detail, so you don’t exceed your budget
  • Let customers know what to expect from the new service

Question 3)
Which team member did you assign to own the task, “supervise vendor installation of fulfillment equipment”?

  • The Financial Analyst
  • The Training Manager
  • The HR Specialist
  • The Fulfillment Director

Question 4)
Which team member did you assign to own the task, “train employees to use the software and equipment”?

  • The HR Specialist
  • The Training Manager
  • The Quality Assurance Tester
  • The Fulfillment Director

Question 5)
Which of the following additional tasks are appropriate for the “establish a plant delivery and logistics plan” milestone? Select all that apply.

  • Purchase delivery trucks
  • Source a vendor for additional types of plants
  • Hire warehouse employees to pack shipments
  • Set customer service protocols

 

Weekly Challenge 1 Quiz Answers

Question 1)
Generally, how long should the kick-off meeting last?

  • Less than 20 minutes
  • One full work day
  • Two-hours, and extend if attendees have questions
  • About one hour

Question 2)
Fill in the blank: During the planning phase of a project, you take steps that help you _____ to achieve your project goals.

  • analyze customer feedback
  • avoid stakeholder input
  • understand the work you need to do
  • depart from the current timeline

Question 3)
What four items do stakeholders need to approve before the planning phase can begin?

  • Project goals
  • Project name
  • Project deliverables
  • Project scope
  • Project charter

Question 4)
As a project manager, you’re trying to take all the right steps to prepare for the project. What steps should you take? Select all that apply.

  • Coordinate the current budget to match other project budgets.
  • Understand the work the team needs to do to achieve their goals.
  • Form the project plan with the team so they have a shared understanding of the project.
  • Identify and prepare for risks that could impact the project.

Question 5)
Suppose that as a project manager, you’re running a kick-off meeting. During the meeting, you give examples of tasks that you consider part of the project, and tasks you consider not part of the project. What agenda section does this represent?

  • Roles
  • Questions
  • Background
  • Goals and scope

Question 6)
Suppose as a project manager, you’re leading a kick-off meeting. One of the discussions is taking longer than you expect. How do you get the meeting back on track?

  • Ask the speaker to finish their point and require everyone else to have a 60-second speaking limit.
  • Remind attendees of the agenda and the meeting end time.
  • Tell specific team members they’ll have to wait until the next meeting to speak.
  • Let the speaker finish and schedule another meeting without any discussions.

Question 7)
Which of the following would you consider a project milestone?

  • Web designer implements feedback
  • Web designer creates a proposal
  • Project manager reviews mock-ups
  • Client approves website design

Question 8)
What are the benefits of setting milestones? Select all that apply.

  • Setting milestones encourages you to take time away from the project for new ideas.
  • Setting milestones helps you keep your project on track with clear deadlines for when to complete deliverables.
  • Breaking down information into milestones gives you a better idea of the amount of work that needs to be done.
  • Setting milestones helps you to figure out if you need to adjust your scope, timelines, or resources to meet your goals.

Question 9)
When creating milestones as a project manager, what should you avoid? Select all that apply.

  • Having no milestones because tasks are all you need to complete the project
  • Setting too many milestones because you want to appear ambitious to stakeholders
  • Managing your milestones in one project management tool to stay organized
  • Using milestones as tasks because milestones should represent big moments in time and tasks are how to get there

Question 10)
Suppose as a project manager, you have multiple team members working on similar tasks. How would you decide who should work on what tasks?

  • Assign tasks based on who is available at that moment
  • Learn about the team members’ backgrounds and who is familiar with the different types of tasks
  • Ask the person with the most seniority what task they would like to work on
  • Assign the newest team member the easiest task

 

WEEK 2 QUIZ ANSWERS

Test your knowledge: Getting started with a project plan

Question 1)
Which of the following is true of project plans? Select all that apply.

  • Their central component is a project schedule.
  • They are a living artifact that serves as a roadmap for your team throughout the project.
  • They contain an explanation of why a project may not meet its goals.
  • They are a compilation of a project’s documents that the project team uses to carry out project activities.

Question 2)
What are the basic elements that make up a project plan?

  • Time estimation, effort estimation, buffer, and sub-tasks
  • Tasks, milestones, people, documentation, and time
  • Initiation, planning, managing, and execution
  • Stakeholder information, project proposal, tools, and resources

Question 3)
As a project manager, you create a project plan. In the plan are tasks with clear descriptions, owners, and due dates. In which section of the project plan do these tasks reside?

  • Work breakdown structure (WBS)
  • Management plans
  • Budget
  • Scope and goals

Question 4)
As a project manager, you create a project plan. In the plan are documents that help keep a project organized and on track, particularly if a risk arises or a change occurs. In which section of the project plan are these documents linked?

  • Work breakdown structure (WBS)
  • Budget
  • Management plans
  • Project scope and goals

 

Test your knowledge: Utilizing tools to build a project plan

Question 1)
Gantt charts give project teams a visual representation of project tasks. What else do Gantt charts include?

  • Due dates, durations, and milestones
  • Roles and responsibilities
  • Resources, deliverables, and success metrics
  • Stakeholder contact information and budget items

Question 2)
What tool can a project manager use for organizing all aspects of a complex project?

  • Work management software
  • A calendar
  • Email
  • A digital document

Question 3)
Which project management tool uses cards to track and visualize task progress?

  • A spreadsheet
  • A Gantt chart
  • Smartsheet
  • A Kanban board

Question 4)
When creating cards for a Kanban board, which items should go on the front of the card? Select all that apply.

  • Who is assigned to the task
  • Blocked days
  • Description of work
  • Title and unique identifier

 

Weekly Challenge 2 Quiz Answers

Question 1)
Which of the following are relevant project documents you should link to in your project plan? Select all that apply.

  • The organization chart that depicts everyone who works in the company with their contact information
  • The project charter that defines the project and outlines project goal details
  • RACI charts that define roles and responsibilities for individuals on a team
  • Daily review emails and messages between the stakeholders, project manager, and project team

Question 2)
Fill in the blank: The main difference between effort estimation and time estimation is that time estimation includes _____.

  • stakeholder time
  • vendor time
  • marketing time
  • inactive time

Question 3)
What is capacity in project management?

  • The prediction of the amount of budget to be allocated to complete the project tasks.
  • The total number of people involved in the project
  • The estimated length of time it’ll take for the project team to complete project milestones
  • The amount of work that people assigned to the project can reasonably complete in a set period of time

Question 4)
As a project manager, the project is your number one priority. However, you have team members with competing priorities from other projects. You want to influence them to make your project their priority. To do this, you bridge the high-level goals of the project and the day-to-day perspective of the team. You collaborate to find an outcome that works for everyone. What interpersonal skill did you mainly use in this scenario?

  • Negotiate effectively
  • Ask the right questions
  • Practice patience
  • Build trust

Question 5)
Tools like Gantt charts and Kanban boards help benefit team members in what three ways?

  • They provide clear context about work project details.
  • They can translate project contracts like the statement of work (SOW) into number and dollar amounts.
  • They can demonstrate how their individual tasks connect to other tasks in the project.
  • They can illustrate when they need to complete their individual tasks.

Question 6)
Which of the following strategies follow project plan best practices? Select all that apply.

  • Ask team members questions about their work to gain deeper insights into their tasks for the project
  • Ask yourself if the information in your plan is clear enough for stakeholders to understand
  • Ask your team members daily if they are able to meet the deadlines they have for their tasks
  • Ask your team members to identify risks that will most likely occur and create plans to prevent or mitigate those risks

Question 7)
Which of the following is a best practice when estimating the project timeline? Select all that apply.

  • Be thorough during the planning process.
  • Work quickly through the planning process to get the project started.
  • Escalate any timeline concerns to stakeholders.
  • Prove competency by trying to resolve timeline concerns without input.

Question 8)
Fill in the blank: The _____ is the tendency to underestimate the amount of time it will take to complete a task.

  • anchoring bias
  • feedback fallacy
  • confirmation bias
  • planning fallacy

Question 9)
Imagine you’re a project manager creating a critical path. Your stakeholders request the earliest and latest start dates for each task. What is a strategy to make this time estimate?

  • Develop a RACI chart.
  • Use the forward pass or backward pass method.
  • Create a list of dependencies.
  • Review the project goals.

Question 10)
Fill in the blank: A Kanban board utilizes cards placed in columns to _____.

  • organize documents
  • set the timeline
  • manage tasks
  • estimate the budget

 

WEEK 3 QUIZ ANSWER

Test your knowledge: Understanding project budgets

Question 1)
Fill in the blank: Creating a _____ establishes a cost estimate for your project budget and ensures that you calculate the correct expenses for a set period of time.

  • reserve analysis
  • forecast
  • cost of quality
  • contingency budget

Question 2)
As a project manager, you determine the cost for items such as software, tools, labor, and equipment. What budgeting term refers to these types of costs?

  • Contingency budget
  • Reserve analysis
  • Cost of quality
  • Resource cost rates

Question 3)
Which of the following strategies should you consider when creating your budget? Select all that apply.

  • Disregard historical data
  • Document all costs
  • Baseline your budget
  • Time-phase your budget

Question 4)
Which three of the following items are examples of direct costs for your project?

  • Utilities
  • Staff training
  • Wages and salaries of employees and contractors
  • General office equipment
  • Materials costs

 

Test your knowledge: Understanding project budgets

Question 1)
As a project manager setting a budget, you factor in unexpected costs that may arise during the project. What budgeting strategy does this refer to?

  • Adding a buffer and reserves
  • Bottom-up approach
  • Setting a baseline
  • Leveraging experts

Question 2)
As a project manager, what three things should you do to control costs and reduce changes to the budget? Select all that apply.

  • Ensure budget changes are within scope.
  • Request stakeholder approval on additional costs only after they are incurred
  • Manage changes as they’re made.
  • Establish a sign-off plan and inform stakeholders of any expense changes that occur.

Question 3)
As a project manager, what does going under budget on a project indicate about your approach to budget management? Select all that apply.

  • That you could have spent more on the project to provide extra resources
  • That your initial estimates were inaccurate
  • That you effectively conserved funds and will likely receive larger budgets for future projects
  • That you accurately estimated the total cost of ownership (TCO)

Question 4)
What budgeting challenge arises when changes or growth cause additional work the project manager hadn’t planned for?

  • Inaccurate budget baseline
  • Scope creep
  • Budget pre-allocation
  • Inaccurately accounting for total costs

 

Test your knowledge: Introduction to procurement

Question 1)
As a project manager, you’re interested in working with vendors in a way that is collaborative and places an emphasis on relationships. What procurement management process should you choose?

  • Agile
  • Traditional
  • Flexible
  • Historical

Question 2
As a project manager, you host weekly meetings to periodically review vendor performance and work quality. Which procurement process step does this represent?

  • Controlling
  • Selecting
  • Initiating
  • Completing

Question 3
As a project manager selecting a vendor, you first need to outline the details and requirements of your project in order to solicit bids. Which procurement document helps with this task?

  • A non-disclosure agreement (NDA)
  • A work breakdown structure (WBS)
  • A request for proposal (RFP)
  • A Statement of Work (SOW)

Question 4
As a project manager creating a statement of work (SOW), who do you ask for input and technical knowledge?

  • Subject matter expert (SME)
  • Project sponsor
  • Vendors
  • Key stakeholders

 

Test your knowledge: Navigating procurement challenges

Question 1)
As a project manager, you are about to hire a new vendor; however, there are terms in the contract you are unfamiliar with. Who should you contact to better understand the contract?

  • A member of the legal team
  • A subject matter expert (SME)
  • Vendor consultant
  • Another project manager

Question 2)
Which of the following should a project manager do to ensure an ethical procurement?

  • Alter vendor contracts based upon what you believe is most ethical for the company.
  • Make sure that various stakeholders adhere to governmental policies and adequate corporate social responsibility.
  • Work with government officials as long as they seem trustworthy.
  • Speak to the press if they inquire about product sourcing methods.

Question 3)
What are some potential ethical risks project managers need to be aware of? Select all that apply.

  • Interaction with state owned entities
  • Fraudulent checks
  • Sole-supplier sourcing
  • Bribery or corruption

Question 4)
Once you sign a contract with a vendor, you audit each task, execute quality control, and approve invoices. These are examples of what project manager duty?

  • Trust-building
  • Assurance
  • Relationship building
  • Mentoring

 

Weekly Challenge 3 Quiz Answers

Question 1)
When creating a budget, a project manager must do which of the following? Select all that apply.

  • Review and reforecast throughout the project
  • Approve budget increases
  • Understand stakeholder needs
  • Budget for surprise expenses

Question 2)
Which of the following is an example of using historical data to develop your project budget?

  • Reaching out to project managers who worked on past projects at the company
  • Reviewing past projects that are similar to yours to get an idea of what your budget could entail
  • Getting quotes from potential vendors
  • Thinking about all the parts of your project from the beginning to the end and adding the costs together

Question 3)
As a project manager, the project sponsor gives you cost estimates with a set amount of money to spend. What challenge for effective budgeting does this represent?

  • Lack of historical data
  • Pre-allocated budget
  • Scope creep
  • Insufficient cash flow

Question 4)
As a project manager, you research and source for a specific service. You then have to manage that relationship. This is known as what type of procurement?

  • Budget management
  • Performance management
  • Cost management
  • Vendor management

Question 5)
A document that keeps confidential information within the organization is known as what?

  • Statement of work (SoW)
  • Non-disclosure agreement (NDA)
  • Request for proposal (RFP)
  • Scope of work (SoW)

Question 6)
Which of the following justifies sole-supplier sourcing?

  • The project sponsor asks to only use one particular supplier.
  • The company is cautious about exposing trade secrets.
  • The supplier provided material for the past three projects.
  • The supplier is easy to work with and offers a discount.

Question 7)
Fill in the blank: A project manager needs to alter their budget after making changes to the project schedule and costs. This is necessary in order to _____.

  • re-baseline the budget to track project progress of costs
  • re-baseline the budget to track project progress of tasks
  • baseline the budget to track project progress of costs
  • baseline the budget to track project progress of reserves

Question 8)
At what phase in the procurement process would a project manager check a vendor’s reputation for delivering quality work, and make a site visit?

  • Controlling
  • Introducing
  • Selecting
  • Completing

Question 9)
When budgeting a project, you should consider additional expenses such as warranties, supplies, add-ons, and upgrades. Which budgeting term refers to this concept?

  • Bottom-up approach
  • Baseline your project
  • Total cost of ownership
  • Top-down approach

Question 10)
Fill in the blank: In project management, the budget is considered a _____—it is a success metric.

  • deliverable
  • procurement
  • reserve
  • dependency

WEEK 4 QUIZ ANSWERS

 

Test your knowledge: Risk management

Question 1)
Define a risk as it relates to project management.

  • A risk is a measurement that estimates the potential impact of events that could occur in the future.
  • A risk is a known problem that has already impacted a project.
  • A risk is a measurement that estimates the impact of known problems.
  • A risk is an event that might occur and could impact a project in the future.

Question 2)
What is the difference between a risk and an issue in project management?

  • A risk is a known problem; an issue is an event that might happen in the future
  • Risks and issues are both known problems, but they affect projects to different degrees.
  • An issue is a known problem; a risk is an event that might happen in the future
  • Risks and issues are both events that might happen in the future, but they could affect projects to different degrees.

Question 3)
Fill in the blank: Risk management is the process of _____.

  • identifying and initiating projects that have a low potential for risk
  • identifying and avoiding projects that have a high potential for risk
  • identifying and mitigating risks and issues that are already impacting a project
  • identifying and evaluating potential risks and issues that could impact a project

Question 4)
Which of the following are true of risk management? Select all that apply.

  • It helps identify who a project manager should consult about a potential risk.
  • It is a one-time exercise at the start of a project.
  • It reveals what could go wrong with a project.
  • It helps determine how to mitigate potential risks.

 

Test your knowledge: Risk scenarios

Question 1)
Which three of the following scenarios represent possible opportunities that could arise from a risk?

  • Adopting a new spreadsheet software to streamline and simplify tasks in the future
  • Completing a milestone ahead of schedule
  • Adding two team members from another team to increase productivity and meet the project deadline
  • Hiring a new supplier of an item required to complete a product shortly before the project closes

Question 2)
Which of the following scenarios is an example of a project issue? Select all that apply.

  • Workers at a supplier’s production are currently in a labor strike
  • Team members complete tasks early
  • Materials increase in price
  • Clients do not return the necessary paperwork on time

Question 3)
Fill in the blank: The risk management process includes five steps: identify, analyze, evaluate, _____, and monitor and control.

  • treat
  • mitigate
  • classify
  • accept

Question 4)
During which phase of the risk management life cycle do you use the information you have gained about the likelihood and potential impact of risks to prioritize risks?

  • Treat the risk.
  • Analyze the risk.
  • Identify the risk.
  • Monitor and control the risk.
  • Evaluate the risk.

 

Test your knowledge: Measuring risk impact

Question 1)
Which type of risk involves the possibility that a project will not produce the results outlined in the project goals?

  • Environmental risk
  • Scope risk
  • Time risk
  • Budget risk

Question 2)
Imagine you’re a project manager overseeing the development and launch of a new app. Which of the following problems could be a single point of failure risk in the app’s development?

  • Lack of communication between the designers and the project lead, which may lead to tension among team members.
  • Receiving negative feedback from user testing, which may lead to more work for the developers.
  • Failing to back up key project documentation, which may result in a complete loss of essential data.
  • Completing a project milestone behind schedule, which may delay the project timeline.

Question 3)
Continuing with the app-development project scenario from the previous question, which three of the following task relationships demonstrate an internal dependency?

  • Developers must fix bugs before the Quality Assurance team begins testing.
  • Researchers must conduct usability tests before the team can improve the design.
  • Clients must sign off on the design before the official launch.
  • Partner agencies must deliver image assets before the app is complete.
  • Designers must complete wireframes before they begin prototyping.

Question 4)
Continuing with the app-development project scenario from the previous question, you need to secure funding to develop the app. You want to write a grant proposal to an investment firm. Which of the following is an external dependency for this task?

  • Identify team members to write the sections of the proposal that align with their expertise.
  • Appoint a team member to assemble the proposal.
  • Outline your project milestones in the proposal.
  • Get feedback from the investment firm about the types of projects they are interested in funding.

 

Test your knowledge: Identifying and assessing risks

Question 1)
Imagine that you’re overseeing a project to construct a new office building for your company, and you need to determine your task dependencies. Which of the following tasks should come first?

  • Set the project budget.
  • Identify the construction site.
  • Get stakeholder input to determine project goals.
  • Begin construction on the new building.

Question 2)
Continuing with the construction project scenario from the previous question, which of the following tasks should come last in the project?

  • Order the building materials.
  • Move equipment to the new office.
  • Hire an architect.
  • Plan for risk.

Question 3)
Continuing with the construction project scenario from the previous question, imagine that you underestimated the amount of a particular material needed to complete the new building. You purchase more of the material at full cost, since you no longer qualify for the bulk, discounted rate. What risk does this scenario demonstrate?

  • Legal risk
  • Time risk
  • Environmental risk
  • Budget risk

Question 4)
Continuing with the construction project scenario from the previous question, the project team completes the designs (Task A) and then begins construction (Task B). What type of dependency describes the relationship between Tasks A and B?

  • Finish-to-Start (FS)
  • Finish-to-Finish (FF)
  • Start-to-Start (SS)
  • Start-to-Finish (SF)

 

Test your knowledge: Mitigating and communicating risks

Question 1
Imagine you have learned that a contractor who has done quality work for your organization in the past has received some negative reviews recently. You choose to hire another contractor for the current project. This is an example of mitigating risk by ______.

  • accepting it
  • avoiding it
  • transferring it
  • reducing or controlling it

Question 2
Which of the following are basic components of a risk management plan? Select all that apply.

  • Mitigation plans
  • A probability and impact matrix
  • A risk register
  • A Gantt chart

Question 3
Which of the following tools can help project managers visualize how to mitigate a risk in order to reduce or control it?

  • A statement of work
  • A project charter
  • A power grid
  • A decision tree

Question 4
What step should you take after you complete your risk management plan?

  • Estimate the likelihood and impact of the project risks you have prioritized.
  • Create a power grid to include in the appendix of your plan.
  • Share the plan with your team and stakeholders.
  • Implement the individual mitigation plans for the risks you have identified.

 

Weekly Challenge 4 Quiz Answers

Visit For More Question: Project Planning: Putting It All Together Week 4 Quiz Answer

 

Question 1)
Fill in the blank: A(n) _____ is a known and real problem that can affect a team’s ability to complete a task.

  • risk
  • drawback
  • threat
  • issue

Question 2)
Failing to engage in risk management for your project can have which two of the following consequences?

  • You will not be able to meet project timelines and goals
  • You will not be able to make necessary adjustments to the project plan
  • You will not be able to establish necessary vendor relationships
  • You will not be able to use the appropriate tools

Question 3)
As a project manager you are practicing risk management. You have already defined potential risks, determined their likelihood, and prioritized them. Now, you’re making a plan to address and manage each risk. This represents which risk management step?

  • Identify risks
  • Monitor and control risks
  • Treat risks
  • Analyze risks

Question 4)
Which of the following tools can project managers use to brainstorm the potential causes of risks?

  • Risk register
  • Stakeholder map
  • Fishbone diagram
  • Project charter

Question 5)
Choose the best definition for inherent risk as it relates to project management.

  • The measure of a risk, calculated by its probability and impact
  • The measure of a risk, calculated by its timing and dependencies
  • The measure of a risk, calculated by its causes and circumstances
  • The measure of a risk, calculated by its difficulty and frequency

Question 6)
Which of the following risk types most commonly impact projects? Select all that apply.

  • Budget risks
  • Scope risks
  • Time risks
  • Inherent risks

Question 7)
Imagine that your company is considering using a vendor. The vendor makes quality products, but you have learned they have a reputation for shipping delays. Ultimately, you decide to use a different vendor. Which risk mitigation strategy did you use?

  • Avoid the risk
  • Control the risk
  • Reduce the risk
  • Accept the risk

Question 8)
Which of the following is a recommended method to communicate a medium-level risk to stakeholders?

  • Send stakeholders a direct email that outlines the risk and includes a detailed explanation of your mitigation plan.
  • In the weekly planning email, briefly describe the risk and your plan to mitigate it.
  • Call an urgent in-person meeting with stakeholders to present the risk and your plan to mitigate it.
  • Present the risk and your mitigation plan during the team meeting next month.

Question 9)
As a project manager, you’re identifying task dependencies. Task B cannot start until Task A has started. Which type of dependency does this situation represent?

  • Finish to Finish (FF)
  • Start to Finish (SF)
  • Start to Start (SS)
  • Finish to Start (FS)

Question 10)
Which of the following best describes the executive summary in the risk management plan?

  • Introduction to the conditions of the project and an outline of the potential risks
  • Information such as the plan’s status, creation date, and uploaded date
  • Charts such as the impact chart, probability chart, and the probability and impact matrix
  • Description of each risk, its risk rating, and a mitigation plan

WEEK 5 QUIZ ANSWERS

 

Test your knowledge: Effective communication

Question 1)
Fill in the blank: Effective communication is clear, honest, relevant, and _____.

  • rare
  • urgent
  • one-sided
  • frequent

Question 2)
Imagine that a restaurant is hosting a recruitment day to hire delivery drivers. The project manager creates a plan to organize stakeholder communication. The plan indicates the following:

The team lead updates the core hiring team every day for two weeks prior to the event to report next steps so they each know their daily responsibilities.
The core hiring team contacts the job candidates the Friday before the event to remind them of the time and location.
The project manager contacts the venue and caterers the Monday before the event to confirm reservations.

In the above scenario, what three key elements are missing from the communication plan?

  • Communication risks
  • Type of communication
  • Dependencies
  • Resource links
  • Delivery methods

Question 3)
Which of the following is a best practice you can use to help ensure that your communication plan is effective for your team? Select all that apply.

  • Use formatting to highlight any key details.
  • Share your plan with your manager but not your team.
  • Add a column for notes.
  • Test your plan

Question 4)
How can you recognize individual differences in your communications? Select all that apply.

  • Be mindful of your own biases.
  • Use appropriate, professional, and neutral language.
  • Include and respect diverse points of view.
  • Craft your communications based on what you assume about your audience’s backgrounds, identities, or experiences.

 

Activity: Draft a communication plan

Did you complete this activity?

  • Yes
  • No

Question 2)
Fill in the blank: In the communication plan you created, you scheduled _____ to keep your manager informed and get feedback.

  • a one-time meeting
  • daily updates
  • weekly updates

Question 3)
In your communication plan, how often does your team communicate with Human Resources while developing the training plan?

  • Weekly
  • One time
  • Daily

Question 4)
In your communication plan, who is the Sender/Owner responsible for communicating the training schedules, locations, and other details to Office Green employees?

  • The Training Manager
  • You, the Project Manager
  • The Administrative Coordinator
  • The HR Specialist

Question 5)
In your communication plan, who coordinates with the Print Shop about printing the training manuals?

  • You, the Project Manager
  • The HR Specialist
  • The Administrative Coordinator
  • The Training Manager

 

Weekly Challenge 5 Quiz Answers

Question 1)
What do project managers need to identify before creating a communication plan?

  • Recipients, communication methods, goals of communication, and barriers to communication
  • Recipients, communication methods, project risks, and goals of communication
  • Recipients, project risks, goals of communication, and barriers to communication
  • Recipients, anonymous survey questions, goals of communication, and barriers to communication

Question 2)
How can you foster effective communication within your team? Select all that apply.

  • Recognize and understand individual differences
  • Obtain feedback and incorporate it going forward
  • Send identical message content to both teammates and stakeholders
  • Allow teammates to use any communication platform they prefer

Question 3)
What is the purpose of a communication plan?

  • Centralize project documentation
  • Establish roles and responsibilities for team members
  • Outline a process for knowledge management
  • Organize and document the processes, types, and expectations of communication

Question 4)
As a project manager, you have a weekly video conference with stakeholders as part of your communication plan. What two additional details should the communication plan include?

  • Goal
  • Duration
  • Key dates
  • Location

Question 5)
What potential barriers should you consider when making a communication plan? Select all that apply.

  • Linguistic and cultural differences
  • Time zone limitations
  • Privacy or internet access issues
  • How competitors communicate

Question 6)
Project managers should create communication plans to ensure that projects can carry on in their absence. What is the term for this best practice?

  • continuity
  • substitution
  • follow-through
  • backup

Question 7)
Fill in the blank: Daily meetings and quick virtual check-ins are good ways for project managers to communicate with _____.

  • project customers
  • core team members
  • key stakeholders
  • senior management

Question 8)
Which two tools can help determine the best type of communication for those involved with the project?

  • Risk register
  • RACI chart
  • Stakeholder map
  • Project charter

Question 9)
How can project managers ensure plan visibility for stakeholders? Select all that apply.

  • Assign tasks to specific team members
  • Create a risk register
  • Manage document permissions to give access to relevant information
  • Keep documents in a centralized location

Question 10)
Which three of the following tools can help organize project plans and documents?

  • A shared file drive
  • An overview sheet (dashboard)
  • A stakeholder map
  • A centralized planning document
  • A RACI chart