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Project Execution: Running the Project Coursera Quiz Answers

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Project Execution: Running the Project Coursera Quiz Answers

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Project Execution: Running the Project Coursera Quiz Answers

WEEK 1QUIZ ANSWERS

 

Test your knowledge: Project tracking

Question 1)
How does tracking and measuring progress benefit a project? Select all that apply.

  • Builds confidence that the project will finish on time, in scope, and within budget
  • Helps team members and stakeholders stay on top of deadlines and goals
  • Disregards new risks so the team can focus on current tasks
  • Makes project information transparent

Question 2)
Which items should you track throughout the project execution phase? Select all that apply.

  • Progress toward milestones
  • Individual team membersโ€™ schedules
  • Key decisions and changes to the project
  • Project costs

Question 3)
Which of the following are tools for tracking project progress? Select all that apply.

  • Burndown charts
  • Gantt charts
  • RACI charts
  • Roadmaps

Question 4)
Which of the following are common components of a project status report? Select all that apply.

  • Roles and responsibilities
  • Issues
  • Status
  • Milestones and tasks
  • Summary
  • Costs

 

Test your knowledge: Dependencies

Question 1)
Imagine that a restaurant supplier has been asked to develop a new dessert for their client, a popular restaurant chain. Even though they are not contractually required to do so, the project team from the restaurant supplier decides to get the client to approve the recipe for the dessert before beginning development on it. From the restaurant supplierโ€™s perspective, what two dependencies does this scenario demonstrate?

  • Discretionary dependency
  • Mandatory dependency
  • External dependency
  • Internal dependency

Question 2)
What steps help project managers manage dependencies? Select all that apply.

  • Continuous monitoring and control
  • Group dependencies by cost
  • Proper identification
  • Compare dependencies with competitors
  • Efficient communication
  • Record dependencies

Question 3)
Imagine you are a project manager working on a large campaign for a public relations (PR) firm. One of the designers you have contracted with has pulled out of the project at the last minute, requiring your in-house design team to take on more work while you search for a replacement. What type of project change does this represent?

  • New or changing dependencies
  • Budget or resource limitation
  • Scope creep
  • Capacity and people available
  • Force majeure
  • Changing priorities

Question 4)
You and your stakeholders will use change request forms to stay on top of and manage changes. What information should be included in these forms? Select all that apply.

  • Background information
  • The expected outcome of the discussion
  • Similar changes on past projects
  • A short description of the current situation
  • An in-depth proposal for the necessary changes

 

Activity: Put together a ROAM analysis

Did you complete this activity?

  • Yes
  • No

Question 2)
Some customers called to cancel their subscription despite your teamโ€™s best efforts. How do you categorize this issue?

  • Resolved
  • Owned
  • Accepted
  • Mitigated

Question 3)
There are not enough delivery drivers to ensure all Plant Pals orders are delivered on time. You ask your HR Specialist to hire more drivers. How do you categorize this issue?

  • Resolved
  • Owned
  • Accepted
  • Mitigated

Question 4)
Some plants are being delivered late. Your team reassessed delivery routes to make them more efficient. This has reduced the number of late deliveries, but not eliminated the problem. How do you categorize this issue?

  • Resolved
  • Owned
  • Accepted
  • Mitigated

Question 5)
You discover that 10% of Plant Pals orders are not potted properly. In which of the following scenarios is this issue resolved?

  • You decide that 10% is a reasonable amount of poorly potted plants, so you take no further action.
  • The warehouse team updated the potting process and there have been no issues for two weeks.
  • The Warehouse Operations Manager makes a plan to update the potting process.
  • You assigned your Warehouse Operations Manager to handle the issue as soon as possible.

 

Weekly challenge 1 Quiz Answers

Question 1)
What is project tracking?

  • A method for following the progress of a project’s activities.
  • A method for assessing project successes and areas for improvement.
  • A method for reaching agreement among stakeholders on project scope.
  • A method for responding to project risks.

Question 2)
Why should project managers track changes, dependencies, and risks throughout a project?

  • Keep teams aligned on how to ensure project success
  • Determine who made tracking mistakes during the retrospective
  • Demonstrate the importance of accepting change
  • Help prepare for the next project

Question 3)
Which tracking method is most useful when project managers need a way to track big milestones in a project?

  • Burndown chart
  • Gantt chart
  • Project status report
  • Roadmap

Question 4)
How does a roadmap differ from a Gantt chart?

  • A roadmap measures time against the amount of work completed and remaining; a Gantt chart is useful for large projects with many dependencies
  • A roadmap is useful for large projects with many dependencies; a Gantt chart measures time against the amount of work completed and remaining
  • A roadmap tracks big milestones and includes a high-level project overview; a Gantt chart is useful for large projects with many dependencies
  • A roadmap is useful for large projects with many dependencies; a Gantt chart tracks big milestones and includes a high-level project overview

Question 5)
Imagine that a client wants to add an auction of donated items to a fundraising event. The project manager is currently executing the project for a dinner and short concert. Which of the triple constraints does this change impact the most?

  • Timeline
  • Budget
  • Scope

Question 6)
Which of the following methods can be used to communicate change to stakeholders during a project? Select all that apply.

  • Work breakdown structure
  • Escalation email
  • Change request form
  • Project charter

Question 7)
Imagine that a toy company is known for making a popular doll, but their design team decides to test out a new material for the dollโ€™s clothes before beginning a new batch. This test has what two types of dependencies?

  • Internal dependency
  • External dependency
  • Mandatory dependency
  • Discretionary dependency

Question 8)
What tool can project managers use to calculate risk exposure and prioritize risks using high, medium, and low rankings?

  • Probability and impact matrix
  • Mitigation plan
  • ROAM technique
  • Risk register

Question 9)
Under what conditions should you send an escalation email? Select all that apply.

  • A problem inconveniences the core project team, but they resolve it themselves.
  • A problem leads to major changes in budget or timeline.
  • Key stakeholders need to sign off on a final decision.
  • A project team member identifies a potential risk that may have an impact in several months.

Question 10)
What two common problems can a project manager avoid by escalating an issue?

  • Misdirected compromises
  • Trench wars
  • Risk appetite
  • Force majeure

Question 11)
In the ROAM technique, what does it mean to resolve a risk?

  • To classify a risk as addressed because it no longer creates a problem
  • To understand and accept a risk for what it is because it cannot be resolved
  • To give a team member ownership over a certain risk and entrust them to handle it
  • To reduce the impact of a risk or the likelihood the risk will occur

 

WEEK 2 QUIZ ANSWERS

Test your knowledge: Quality management

Question 1)
As a project manager, you conduct a process to determine which standards of quality are relevant to the project and how to satisfy them. Which quality management concept does this describe?

  • Quality standards
  • Quality control
  • Quality planning
  • Quality assurance

Question 2)
Which quality management conceptโ€”often set at the beginning of a projectโ€”uses multiple guidelines, such as reliability and usability, to ensure its desired outcome?

  • Quality assurance
  • Quality standards
  • Quality control
  • Quality planning

Question 3)
As a project manager, you and your team monitor project results and delivery to determine if the desired results are being met. If issues are identified, you take corrective action to resolve them. Which quality management concept does this describe?

  • Quality control
  • Quality planning
  • Quality standards
  • Quality assurance

Question 4)
As a project manager, you and your team conduct a review process. Your goal is to evaluate whether the project is moving toward delivering a high-quality service or product and to prevent defects before they occur. Which quality management concept does this describe?

  • Quality planning
  • Quality control
  • Quality standards
  • Quality assurance

 

Test your knowledge: Compile feedback to measure satisfaction

Question 1)
A project manager should ask open-ended questions when utilizing which of the following three interpersonal skills?

  • Trust-building
  • Tool understanding
  • Negotiating
  • Empathetic listening

Question 2)
When is an optimal time to send out a feedback survey?

  • Both before and after a product or service launches
  • Only before a product or service launches
  • Only after a product or service launches

Question 3)
What are the main goals of a user acceptance test (UAT)? Select all that apply.

  • To persuade potential customers to use the new product, service, or process
  • To identify issues that need to be addressed before considering the project to be done
  • To demonstrate that the product, service, or process is behaving in expected ways in real-world scenarios
  • To confirm that the product, service, or process is working as intended

Question 4)
As a project manager running a user acceptance test (UAT), you take your users through a sequence of steps to accomplish tasks in your product. What is the term for these steps?

  • Edge cases
  • Acceptance criteria
  • Critical user journey (test cases)
  • Feedback survey

Question 5)
Which of the following are best practices for running an effective UAT? Select all that apply.

  • Create test cases for each item being tested.
  • Determine user credentials and access permissions the day of the test.
  • Let users decide their own plan for the testing process.
  • Write UAT scripts based on user stories.
  • Define and write down the acceptance criteria.

 

Test your knowledge: Continuous improvement

Question 1)
Fill in the blank: _____ is an ongoing effort to improve products or services. It begins with a project manager recognizing processes and tasks that they should create, eliminate, or improve.

  • Control improvement
  • Process improvement
  • Continuous improvement
  • Experimental improvement

Question 2)
As a project manager, you decide to use a continuous improvement framework to help you measure success. The framework you choose has a step that involves conducting performance metrics and data collection to establish baselines. Which framework does this describe?

  • PDCA
  • UAT
  • DMAIC
  • KPI

Question 3)
Which continuous improvement framework does the following scenario represent?

A project manager identifies an ongoing communication issue where a vendor isnโ€™t getting notified about product shipments. To fix the problem, they first plan additional communication strategies. Next, they implement one of their strategiesโ€”send an additional email after each shipment. Then, they check to verify that the customer receives the email. Finally, they review the process to fine-tune and ensure continuous improvement.

  • PDCA
  • DMAIC
  • KPI
  • UAT

Question 4)
Whatโ€™s the main difference between a program and a portfolio?

  • A program is a collection of projects, whereas a portfolio is a collection of both projects and programs across an entire organization.
  • A program contains current projects, whereas a portfolio contains previous projects.
  • A portfolio contains more complex projects than a program.
  • A program contains better-organized projects than a portfolio.

Question 5)
A construction company tests a strategy to reduce costs on a collection of projects. This experiment is part of a long-term business objective. What position would most likely oversee this test across several projects?

  • Program manager
  • Portfolio manager
  • Project manager
  • Primary stakeholder

 

Test your knowledge: Retrospectives

Question 1)
A project manager sends out an anonymous team survey for feedback after a customer reports theyโ€™re not happy with a product feature. Then, the project manager calls a team meeting to discuss the feedback in the survey. During the meeting, the project manager asks the team to use โ€œweโ€ language instead of โ€œyouโ€ language. At the end of the meeting, the team discusses what lessons the team will carry into future work.

Which three retrospective best practices are the project manager and team following?

  • Donโ€™t focus only on the negative
  • Be blameless with teammates
  • Change perspective
  • Use a time-boxed agenda

Question 2)
What are the main purposes of a retrospective? Select all that apply.

  • Eliminate all team miscommunications
  • Promote positive changes
  • Facilitate improved collaboration
  • Encourage team-building

Question 3)
What are some typical reasons for holding a retrospective? Select all that apply.

  • Delivered a new product
  • Kicked off a new project
  • Reached the end of a Sprint
  • Missed deadlines or expectations

Question 4)
Fill in the blank: As a project manager, the way you choose to structure your retrospective will depend on _____.

  • your customer
  • your project scope
  • your project budget
  • your team and workplace

 

Weekly challenge 2 Quiz Answers

Question 1)
As a project manager, youโ€™re overseeing a product launch. You meet with customers to determine the productโ€™s quality standards. Then, you create processes and documentation necessary to achieve the expected quality. Which quality management concept do these tasks represent?

  • Quality control
  • Assurance standards
  • Assurance planning
  • Quality planning

Question 2)
Which quality management concept takes place throughout the entire project lifecycle and focuses mainly on audits and testing during the development process?

  • Quality planning
  • Quality assurance
  • Quality standards
  • Quality control

Question 3)
A project manager sets clear expectations with customers about when theyโ€™ll communicate certain project updates and changes. To gain the customersโ€™ confidence, the project manager also provides situational examples of when they may communicate. Which soft skill does this project manager use with their customers?

  • Trust-building
  • Negotiation
  • Quality planning
  • Empathic listening

Question 4)
As a project manager, youโ€™re doing a user acceptance test (UAT) to test your product. You present your users with the visual mockup of the product and walk them through each step they need to take to use the product. What UAT quality control step does this scenario represent?

  • Acceptance criteria
  • Edge case journey
  • Critical user journey
  • User story

Question 5)
Before running a process improvement experiment, a project manager needs to first identify processes to change and leave unchanged. Whatโ€™s the experiment-related term for the unchanged process?

  • Comparable group
  • Research group
  • Control group
  • Variable group

Question 6)
As a project manager, you identify a process-based problem youโ€™d like to improve. To better understand the problem, you examine the technology to understand its root cause and interview the team on how itโ€™s impacting their performance. Which DMAIC step did you apply?

  • Analyze
  • Control
  • Measure
  • Define

Question 7)
As a project manager, you learn a customer is not satisfied with the quality of the finished product. To fix the problem, you first identify what you believe is the root cause and brainstorm solutions with your team. What PDCA step did you apply?

  • Plan
  • Do
  • Check
  • Act

Question 8)
Who can take a beneficial process improvement from one project and implement it across several projects?

  • Stakeholder manager
  • Portfolio manager
  • Project manager
  • Program manager

Question 9)
Fill in the blank: The way a project manager decides to structure a retrospective depends on _____.

  • team and workplace
  • the previous project managerโ€™s agenda
  • the latest project management trends
  • project sponsor preference

Question 10)
Whatโ€™s the main purpose of holding a retrospective?

  • Allow the project manager to explain why the project did or did not succeed
  • Let stakeholders give feedback so the team can get a different perspective
  • Determine why the team missed a milestone and update the client
  • Encourage improvements that prepare the team for future projects

 

WEEK 3 QUIZ ANSWERS

 

Test your knowledge: Prioritizing and analyzing data

Question 1)
As a project manager, you collect opinion-based feedback surveys in an effort to improve a product. What do you call this type of data?

  • Quantitative data
  • Key performance indicator (KPI) data
  • Qualitative data
  • Projection data

Question 2)
As a project manager, you track the number of open and closed tasks per team member. What do you call this type of data?

  • Qualitative data
  • Quantitative data
  • Observational data
  • Interview data

Question 3)
As a project manager, how can you help ensure the privacy of data collected from your users, stakeholders, and others for your projects? Select all that apply.

  • Collect as much data about your users as possible.
  • Increase data privacy awareness.
  • Anonymize data.
  • Use security tools.

Question 4)
Fill in the blank: During the _____ step of the data analysis process, you collect and store the data you will analyze.

  • ask
  • prepare
  • process
  • analyze
  • share
  • act

 

Test your knowledge: Presenting and visualizing data

Question 1)
When crafting a story, what is the first step a project manager takes to think like the people they are presenting to and better understand their questions and concerns?

  • Choose a visual representation.
  • Shape the story.
  • Define the audience.
  • Collect the data.

Question 2)
During what storytelling step does a project manager design an infographic or chart to present the data?

  • Shape the story.
  • Collect the data.
  • Gather the feedback.
  • Choose a visualization representation.

Question 3)
During what storytelling step does a project manager vet data for credibility?

  • Define the audience.
  • Filter and analyze the data.
  • Shape the story.
  • Choose a visual representation.

Question 4)
When turning data into a story, a project manager first defines their audience. What is the second step?

  • Choose a visual representation.
  • Collect the data.
  • Shape the story.
  • Gather feedback.

 

Weekly challenge 3 Quiz Answers

Question 1)
Fill in the blank: During your project, you monitor the timelines and efficiency of your team. You collect data on how many tasks they complete, their quality of work, and the time it takes to complete the tasks. All of these are examples of using data to _____.

  • understand your users
  • understand performance
  • reduce budget
  • solve problems

Question 2)
In which two of the following categories can project managers group metrics?

  • Documentation metrics
  • Reliability metrics
  • Productivity metrics
  • Quality metrics

Question 3)
Fill in the blank: _____ is when the project manager determines how long it will take to complete a project based on resources available.

  • Brainstorming
  • Prediction
  • Projection
  • Planning

Question 4)
Fill in the blank: A(n) ______ is an observable change that can help project managers determine the overall health of a project.

  • risk
  • issue
  • milestone
  • signal

Question 5)
Fill in the blank: _____ data are statistical and numerical facts about a project.

  • Qualitative
  • Subjective
  • Quantitative
  • Mathematical

Question 6)
What is the third step in storytelling that vets the data for credibility and filters the information?

  • Shape the story
  • Gather the feedback
  • Define the audience
  • Analyze the data
  • Choose a visual representation
  • Collect the data

Question 7)
Fill in the blank: _____ is the graphical representation of information to facilitate understanding.

  • Data visualization
  • Presentation
  • Storytelling
  • Statistics

Question 8)
Which of the following are ways you can be flexible during a presentation? Select all that apply.

  • Consider the approach youโ€™d take if an unforeseen event shortens your presentation
  • Practice to avoid mistakes that could distract from your message
  • Identify and come up with answers to potential audience questions
  • Limit practicing so you can improvise based upon audience body language
  • Imagine and prepare for possible objections

Question 9)
As a project manager processing data, you avoid using data that isnโ€™t representative of the population. This tactic helps avoid which data bias?

  • Interpretation bias
  • Observer bias
  • Confirmation bias
  • Sampling bias

Question 10)
As a project manager analyzing data, you begin by inquiring about the current state of the problem, the ideal outcome, and the expectations of your stakeholders. Which data analysis best practice does this represent?

  • Process
  • Analyze
  • Prepare
  • Share
  • Ask

Question 11)
As a project manager creating a story, you ask yourself questions like: โ€œWho are you presenting to?,โ€ โ€œWhat are their problems?,โ€ and โ€œWhat do they care about?โ€. In what storytelling step should you ask these questions?

  • Shape the story
  • Define the audience
  • Filter and analyze the data
  • Find the data
  • Gather the feedback

Question 12)
How do graphs and charts help present data? Select all that apply.

  • Inform the audience about a new trend or valuable piece of information
  • Compare values and demonstrate how individual parts contribute to a whole
  • Demonstrate the relationships between data sets
  • Puzzle the audience to think more intensely and remember the data
  • Analyze trends and behaviors over set periods of time

 

WEEK 4 QUIZ ANSWERS

 

Test your knowledge: Effective teams

Question 1)
Which five factors have the greatest impact on team effectiveness?

  • Psychological safety, methodology, structure and clarity, mastery, and impact
  • Psychological safety, dependability, structure and clarity, meaning, and impact
  • Dependability, methodology, structure and clarity, mastery, and impact
  • Dependability, structure and clarity, understanding, meaning, and impact

Question 2)
Which three of the following statements are generally true of teams that feel a sense of psychological safety?

  • Team members donโ€™t require frequent communication with the project manager.
  • Team members know they can seek different opinions.
  • Team members feel comfortable taking risks.
  • Team members are comfortable resolving interpersonal conflict.

Question 3)
Which key factor of team effectiveness involves setting, negotiating, and meeting expectations?

  • Meaning
  • Psychological safety
  • Impact
  • Dependability

Question 4)
Which key factor of an effective team provides a clear sense of roles, plans, goals, and how individual work affects the group?

  • Psychological safety
  • Meaning
  • Structure and clarity
  • Impact

Question 5)
In what way does a teamโ€™s sense of meaning impact their effectiveness?

  • Teams understand expectations and consequences.
  • Teams complete their work on time.
  • Teams feel safe taking risks.
  • Teams find a sense of purpose in their work or its results.

Test your knowledge: Managing team development and dynamics

Question 1)
Imagine you are a project manager and two of your team members disagree about how to approach a workflow problem. The debate leads to a personal conflict, so you listen to their arguments and propose a compromise that will move the project forward. During which stage of team development does this scenario take place?

  • Norming
  • Storming
  • Performing
  • Forming

Question 2)
Imagine you are managing a local craft festival and one of the vendors requests a larger booth at the last minute.You delegate the issue to your operations coordinator because youโ€™re confident they can resolve it effectively. During which stage of team development does this scenario take place?

  • Performing
  • Storming
  • Forming
  • Norming

Question 3)
Imagine you are managing a team of people who havenโ€™t worked together before. You decide to schedule a lunch for the team to get acquainted and learn about the project. During which stage of team development does this scenario take place?

  • Performing
  • Storming
  • Forming
  • Norming

Question 4)
Imagine as a project manager on a new project, you introduce a new task check-in process to the team. The team picks up the process quickly, and you decide to continue it for the remainder of the project. During which stage of team development does this scenario take place?

  • Forming
  • Storming
  • Norming
  • Performing

Question 5)
What should project managers do to manage team dynamics? Select all that apply.

  • Forge a consensus and set clear goals.
  • Create a safe and collaborative environment.
  • Understand how to motivate the team.
  • Allow team members to set their own task dependencies.

 

Weekly challenge 4 Quiz Answers

Question 1)
Which of the following are true of work groups? Select all that apply.

  • They work with minimal oversight.
  • Their work is independent of a managerial hierarchy.
  • Their work is coordinated or controlled by a single person or entity.
  • They work toward a common goal.

Question 2)
As a project manager, you want to create an environment where teammates are reliable and able to complete their work on time. Which of the five elements of effective teams does this represent?

  • Psychological safety
  • Dependability
  • Impact
  • Structure and clarity

Question 3)
Imagine you are managing a long-term project with few clear milestones. To keep up momentum and morale, you wrap up weekly meetings by highlighting the teamโ€™s best work. Which aspect of effective team building does this scenario demonstrate?

  • Delegate responsibility
  • Create motivation
  • Listen and ask questions
  • Prioritize tasks

Question 4)
In what two ways can project managers promote psychological safety?

  • Schedule time for thoughtful, inclusive discussions
  • Reduce ambiguity by prioritizing tasks
  • Create standardized, measurable, and scalable workflows
  • Encourage contributions from team members of all ranks

Question 5)
Which of the following actions can a project manager take to support team development? Select all that apply.

  • Celebrate final milestones and successes
  • Resolve conflicts and listen as the team addresses problems
  • Encourage competition between team members
  • Delegate tasks and motivate team members

Question 6)
What can project managers do to support ethical and inclusive leadership? Select all that apply.

  • Delegate tasks and motivate team members
  • Create equal opportunities for team members to succeed
  • Foster a culture of respect
  • Invite and integrate diverse perspectives

Question 7)
What are Jay A. Congerโ€™s four steps to effective influencing?

  • Create equal opportunities, foster a culture of respect; demonstrate ethical leadership, and align values with the team
  • Form the team, storm through conflict, norm practices, and perform actions
  • Establish credibility, frame for common ground, provide evidence, and connect emotionally
  • Motivate the team; manage team dynamics, resolve conflicts, and celebrate milestones

Question 8)
As a project manager, which of the following are personal sources of power? Select all that apply.

  • Information
  • Role
  • Character
  • Knowledge

Question 9)
Which of the following are steps in the ethical decision-making framework developed by the Markkula Center for Applied Ethics? Select all that apply.

  • Evaluate alternative actions.
  • Make a decision and test it.
  • Get the facts.
  • Weigh the benefits.
  • Recognize an ethical issue.

Question 10)
Which of the following statements best describes a project manager providing air cover for their team?

  • Creates a proposal to increase the projectโ€™s timeline, budget, or scope
  • Shields teammates from having to communicate with stakeholders and leadership
  • Supports and protects a team from out-of-scope requests or criticism from leadership
  • Fills in where there are task and skill gaps within the team

 

WEEK 5 QUIZ ANSWERS

 

Test your knowledge: Project communication

Question 1)
How should a project team communicate?

  • The project team should switch communication tools frequently to increase engagement.
  • The project team should use one mode of communication and rely on it consistently.
  • The project team should communicate regularly and in various ways.
  • The project team should stick to email communication since it is standard practice in business.

Question 2)
Which of the following communication tools could a project manager use to create a project tracking report?

  • Slack
  • Google Meet
  • Zoom
  • Asana

Question 3)
What are the benefits of communication tools for project managers and project teams? Select all that apply.

  • They offer various ways to properly format communication.
  • They share external user access to financial, business, and user data files.
  • They help project teams measure individual success compared to others on the team.
  • They provide clarity and consistency of project details like key dates, tasks, and milestones.

Question 4)
What information should you include in the subject field of an email? Select all that apply.

  • What the email is about
  • Whether the email requires an immediate response
  • Whether the email is urgent
  • What your job title and contact information is

 

Test your knowledge: Effective meetings

Question 1)
Fill in the blank: For a project manager to organize an effective meeting, they must carefully select all attendees and prioritize meeting topics in a(n) _____.

  • project plan
  • agenda
  • communication plan
  • schedule

Question 2)
Which of the following statements best describe effective meetings?

  • They are structured, intentional, collaborative, and inclusive.
  • They are clear, important, relevant, and frequent.
  • They are in-person, engaging, motivational, and anticipated.
  • They are virtual, quick, frequent, and straightforward.

Question 3)
What are some actions to take to ensure productivity during a meeting? Select all that apply.

  • Encourage participation.
  • Practice and demonstrate active listening.
  • Capture key points, action items, and decisions.
  • Email a recap of key decisions to participants
  • Prepare an agenda.
  • Determine the need for the meeting.

Question 4)
Why is it important to clearly state a meeting’s purpose and expectations in the agenda? Select all that apply.

  • To keep participants focused on the right topics
  • To ensure everyone understands why theyโ€™re attending
  • To help meeting attendees prepare
  • To replace a meeting with a detailed communication

 

Weekly challenge 5 Quiz Answers

Question 1)
When you create an email, in what section should you clearly state what the email is about?

  • Subject line
  • Header
  • First line of the email
  • Closing line of the email

Question 2)
The use, access, or sharing of what types of confidential or need-to-know information is likely prohibited unless youโ€™re given permission? Select all that apply.

  • User data
  • Customer service contact information
  • Financial and business data
  • Internal information about your organizationโ€™s products and services

Question 3)
Which of the following elements do effective meetings always have in common? Select all that apply.

  • Collaborative
  • Structured
  • Intentional
  • Anticipated
  • Inclusive

Question 4)
Which three of the following are ways to make a meeting more collaborative?

  • Allow participants to set the meetingโ€™s purpose and expectation
  • Have a digital, shared meeting document
  • Let participants respond in their preferred communication style
  • Ensure the agenda isnโ€™t full of presentations where participants are talked at
  • Set a timebox for a meeting comment period

Question 5)
Which of the following are key reasons to meet with stakeholders? Select all that apply.

  • Make a decision or resolve a major issue
  • Present a project update
  • Seek out and listen to feedback
  • Provide daily project updates

Question 6)
Which of the following is a best practice when trying to clearly state what you want in an email?

  • Include your request in the subject line of the email.
  • Use acronyms whenever possible to keep the email short.
  • List your request in the last paragraph of the email.
  • Avoid associating calls-to-action with your request.

Question 7)
What actions may help make a meeting accessible for someone with a hearing impairment? Select all that apply.

  • Face the person you are speaking with.
  • Include all the information presented in a spoken presentation on slides.
  • Add closed captions or subtitles to videos.
  • Speak loudly and slowly.

Question 8)
What can be done during a meeting to facilitate a more productive meeting? Select all that apply.

  • Discourage open-ended and personal questions.
  • Encourage everyone to participate, including remote participants.
  • Clearly state the meetingโ€™s goals at the beginning of the meeting.
  • Practice active listening and non-verbal communication.

Question 9)
What does a project manager have to communicate clearly when managing team documents? Select all that apply.

  • Who has access to the documents
  • How often the documents get updated
  • How documents are used
  • Who originally created the documents

Question 10)
In what type of meeting does the project manager meet with participants one-on-one in order to cover topics most relevant to them and to better understand their concerns?

  • Project kick-off
  • Retrospective
  • Stakeholder review
  • Status update

 

WEEK 6 QUIZ ANSWERS

 

Test your knowledge: Closing a project

Question 1)
Which of the following criteria must be met in order to close a project? Select all that apply.

  • Project work has been completed
  • Project team members have started new positions
  • Key stakeholders have acknowledged and agreed that the project is complete
  • Agreed-upon project management processes have been executed

Question 2)
Which type of projects should a project manager avoid getting involved in because it can negatively impact their team? Select all that apply.

  • Short-term projects
  • Never-ending projects
  • Abandoned projects
  • Challenging projects

Question 3)
What type of project exists when an incomplete handoff results in a final deliverable that never reaches the customer?

  • Never-ending project
  • Closed project
  • Abandoned project
  • Scope-protected project

Question 4)
What type of project exists when project deliverables and tasks cannot be completed?

  • Never-ending project
  • Closed project
  • Scope-protected project
  • Abandoned project

 

Weekly challenge 6 Quiz Answers

Question 1)
What are the impacts of not formally closing a project?

  • Project stakeholders work with project managers to complete the project
  • Not enough work for the team if the project isnโ€™t closed
  • The project team will move on to the next project
  • A strained relationship and lack of credibility with customers, users, and vendors

Question 2)
What steps should a project manager take to make sure a project is closed? Select all that apply.

  • Confirm all tasks and work are complete
  • Spend any remaining funds in the projectโ€™s budget
  • Ensure all agreed upon project management processes are complete
  • Get formal recognition from stakeholders that the project is done

Question 3)
Consider the following project closing scenario:
The project manager does a final review of tasks and deliverables to ensure they are complete. They make sure there is written proof from stakeholders documenting that they are happy with the outcome. The project manager leads a meeting with the team to document what went well, what could be improved, and overall lessons learned. Finally, the team is disbanded, and the project manager thanks them for their work.

What step of the project closing phase is the project manager missing?

  • Ensure the project has satisfied its deliverables, goals, and desired outcomes
  • Review all contracts and documentation
  • Document acceptance of the project outcome
  • Conduct a formal retrospective with the project team

Question 4)
As a project manager, which of the following should you include in the closeout report? Select all that apply.

  • Open items, such as ideas for changes youโ€™d like to make
  • Daily project tasks, such as a breakdown in a spreadsheet
  • Resources, such as the original project plan
  • Key accomplishments, such as which objectives the team met

Question 5)
In what three ways does a small closing process at the end of each milestone differ from a formal, more comprehensive closing phase at the end of the project?

  • After a milestone closing, during the project, there is no need to reach out to stakeholders.
  • A formal closing, at the end of a project, includes an impact reporting meeting.
  • After a milestone closing, during the project, stakeholders provide feedback regarding any changes that need to be made going forward.
  • A formal closing, at the end of a project, is the last step before a team disbands.

Question 6)
What should a project manager do to ensure an effective closing process? Select all that apply.

  • The project manager completes a project closeout report.
  • The project manager hosts a retrospective meeting for the team.
  • The project manager gives the stakeholders an impact reporting presentation.
  • The project manager confirms the work is done and the agreed-upon closing processes are executed.
  • The project manager invites the stakeholders to provide the notes from their independent retrospective.

Question 7)
Fill in the blank: A retrospective is the best tool for reflection and _________ .

  • planning
  • budgeting
  • improvement
  • collaboration

Question 8)
Your team has completed their project, but youโ€™ve neglected to close it out and confirm all work is done. What sort of impact can this create for your organization? Select all that apply.

  • Damage your relationship with the customer or client
  • Put your organization at legal risk
  • Remove unnecessary budgetary expenses
  • Negatively impact scheduled launch dates

Question 9)
Which document acts as a blueprint for what the team did, how they did it, and what they delivered?

  • ROAM analysis
  • Retrospective review
  • Project closeout report
  • Impact report

Question 10)
Fill in the blank: A _____ is a meeting to discuss successes, failures, and possible future improvements on the project.

  • retrospective
  • status update
  • closeout
  • stakeholder review