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Foundations of Project Management Coursera Quiz Answers

 

Week 1 Quiz Answers

Test your knowledge: Learning about careers in project management

Question 1)
When you review a job listing, which section offers the most insight when deciding if the role is well-suited for you?

• Job salary
• Job description
• Job benefits
• Job location

Question 2)
Which of the following might be part of a job description for an entry-level project manager role?

• Our business group is hiring an experienced project management professional who has a broad understanding of solutions and industry best practices.
• Our North Coast branch needs a new Junior Project Manager who can channel drive and enthusiasm. You’ll be front and center, hands-on, and contributing your creative energy to high-impact projects.
• Our leadership team is currently looking for a Senior Project Manager to support our clients in the Life Sciences and Industrial sectors.
• Our company is seeking a Program Manager with experience managing a team in the Agile framework.

Question 3)
Which of the following best exemplifies the progression of a project management career?

• Project manager to program manager to portfolio manager
• Project manager to portfolio manager to program manager
• Program manager to project manager to portfolio manager

Question 4)
What three types of information can be helpful to include in your search for project management roles? Select the three options that apply:

• Training you may gain later in your project management career
• Skills you’ve acquired in your current or previous position
• Common project management-related buzzwords like “process improvement” and “risk management”
• Essential project management skills like coordination, organization, and leadership

 

Weekly Challenge 1

Question 1)
As someone seeking a project management role, you occasionally meet people in a professional setting to share knowledge and create new business connections. This is an example of what strategy to get a job?

• Join LinkedIn
• Attend local or online networking events
• Get an internship
• Update resume

Question 2)
Which of the following best describes why there is increasing demand for project management roles in today’s job market?

• Project management roles are designed to adapt to changes and handle new processes as they come up.
• Project management is a relatively new job title.
• Project management isn’t adequately compensated when compared to similar roles.
• There’s significant turnover in the project management field.

Question 3)
Fill in the blank: A/An _____ allows you to work for a company on a project-by-project basis but not as a full-time employee.

• mentor
• internship
• contract
• salary

Question 4)
Once the project is underway, project managers help manage tasks for the team members and communicate key milestones to stakeholders. What is this project management responsibility called?

• Networking
• Budgeting and controlling costs
• Managing tasks
• Selecting tools

Question 5)
Fill in the blank: _____ is the application of knowledge, skills, tools, and techniques to meet the project requirements and achieve the desired outcome.

• Communication
• Project management
• Budget management
• Organization

Question 6)
Project managers need to meet each project’s requirements and achieve the desired outcome. To do this, should project managers use the same tools, techniques, and methodologies every day on their projects?

• Yes. Project managers should use the same tools, techniques, and methodologies every day—this consistency is key to achieving an optimal outcome.
• No. Project managers should use varying tools, techniques, and methodologies throughout a project—this is key to supporting and adapting to a project team.
• Maybe. Project managers should adopt whatever tools, techniques, and methodologies that a specific company prefers—this keeps senior management happy.

Question 7)
Which of the following responsibilities involves gathering project requirements and creating a project plan?

• Planning and organizing
• Communicating project milestones
• Managing tasks
• Forecasting the budget

Question 8)
Fill in the blank: A ______ has a clear outcome and a clearly-defined start and end date.

• project
• task
• communication
• program

Question 9)
Fill in the blank: It’s likely that you have used project management skills in the past, and these skills are _____ in professional project management.

• transferable
• uncommon
• inapplicable
• impracticable

Question 10)
As someone moving to a new location, you have several tasks. You have to plan for the various expenses like boxes and movers. You also have to clearly label the boxes, and manage all of the tasks leading up to and during the move. Which project management skills does the move require? Select all that apply.

• Strong planning and communication skills
• Budget preparation and monitoring
• Deep technical experience
• Organizational management

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Week 2 Quiz Answers

Test your knowledge: Learning more about project manager roles and responsibilities

Question 1)
Fill in the blank: _____ is how a project manager makes use of productivity tools and creates processes. The project manager may need to use certain tools and processes to do tasks like create a schedule and share information.

• Managing tasks
• Budgeting and controlling costs
• Planning and organizing
• Removing unforeseen barriers

Question 2)
Fill in the blank: _____ is how a project manager keeps track of the team’s workload, ensures that things are getting done within a set period of time, and demonstrates progress to people outside the immediate team, like stakeholders.

• Managing tasks
• Planning and organizing
• Removing unforeseen barriers
• Budgeting and controlling costs

Question 3)
Fill in the blank: _____ is how a project manager oversees the financial components of a project and mitigates project issues and risks as they come up.

• Budgeting and controlling costs
• Managing tasks
• Removing unforeseen barriers
• Planning and organizing

Question 4)
Fill in the blank: A cross-functional project team is a team that has _____.

• diverse skill sets and works toward a common goal
• diverse skill sets and works toward individual goals
• similar skill sets and works toward a common goal
• similar skill sets and works toward individual goals

 

Test your knowledge: Acquiring the core skills of a successful project manager

Question 1)
Which of the following is true of project managers’ experience? Select all that apply.

• They need to know how to manage a budget
• They need to have a lot of technical knowledge about the project
• They need to be an expert in the project’s field
• They need to know every single detail about the project at all times
• They need to have a lot of experience within the organization running the project
• They need to be familiar with project management tools

Question 2)
Which skill should a project manager use when dealing with change and ambiguity?

• Flexibility
• Effective organizational skills
• Enabling decision-making
• Escalating risks

Question 3)
Using tools such as a digital calendar and a spreadsheet to track team tasks is evidence of what project management skill?

• Enabling decision-making
• Flexibility
• Effective organizational skills
• Communicating and escalating

Question 4)
Which of the following flexible planning strategies can help a project manager during times of unpredictability? Select all that apply.

• Calculate float in the schedule.
• Plan for risks and challenges.
• Assess external constraints.
• Rely on the knowledge of key stakeholders rather than trusting the expertise of team members.

 

Weekly Challenge 2

Question 1)
Suppose that as a project manager, you speak with stakeholders to determine which tasks the team should complete first. What project management value does this represent?

• Delegation
• Prioritization
• Optimism
• Effective communication

Question 2)
As a project manager, you create plans, timelines, schedules, and other forms of documentation to track project completion. Which project management responsibility does this represent?

• Managing tasks
• Managing the budget
• Planning and organizing
• Removing unforeseen barriers

Question 3)
As a project manager, you choose the best project management methodology for your team and ensure they adhere to it throughout the project. What project management responsibility does this represent?

• Collaborate with other teams at the organization.
• Hold all team members accountable for their assigned tasks.
• Ensure that issues and risks are tracked and visible.
• Help teammates adopt the right workflows and project management styles.

Question 4)
What can a project manager do to recognize individuals’ efforts on a team?

• Learn what makes team members feel supported and provide positive feedback.
• Define key items and encourage team members to ask questions.
• Set up effective tools so the team can easily work together.
• Ensure team members have the correct skill sets for each project function.

Question 5)
You’re a project manager on a team that is improving a product. How can you make sure the project stays on schedule?

• Have a meeting with stakeholders to make them aware of product concerns.
• Limit communication with stakeholders to avoid input until product launch.
• Track daily product improvement tasks of team members in a spreadsheet.
• Provide data and feedback about how customers interact with the product.

Question 6)
As a project manager, you learn that a teammate will be out sick for at least a week. They will be unable to complete their tasks, potentially causing the project to go past its deadline. Which work reallocation strategy can keep the project on schedule?

• Review the out-sick teammate’s tasks to determine which tasks have “float” and figure out where the order of tasks can be changed or resources can be juggled.
• Get leadership to approve overtime so the teammate can catch up on work when they return.
• Have teammates work longer hours to get their tasks done and then do the out-sick teammate’s tasks.
• Distribute all of the out-sick teammate’s tasks evenly among team members.

Question 7)
Suppose you have two teammates who disagree on the best way to complete a task. Which interpersonal skill can you use to help them resolve their disagreement?

• Understanding motivations
• Positive attitude
• Conflict mediation
• Negotiation

Question 8)
As a project manager impacting an organization, you want to break down barriers to help your team succeed. Which of the following would a project manager do to break down barriers?

• Provide support for the team as they try new approaches to find solutions.
• Encourage stakeholders to provide feedback on new product features.
• Write clear goals for the project in the project’s documentation.
• Keep the project within the budget approved by leadership.

Question 9)
Which of the following are examples of internal customers? Select all that apply.

• Organizational departments
• Team members
• Management
• Suppliers

Question 10)
Which of the following are examples of how a project manager empowers their team? Select all that apply.

• Asks team members to get approval before communicating directly with stakeholders
• Delegates project responsibilities
• Allows team members to make some decisions for the project
• Uses team members’ input in project planning and execution

Question 11)
Which of the following is necessary to be an effective project manager?

• You must trust team members on the technical aspects of a project.
• You must have been in the project’s industry for at least two years.
• You must have a college degree in management.
• You must know all of the technical details of a project before starting.

Question 2)
When budgeting a project, what is the responsibility of a project manager?

• Setting a period of time for a team member to complete an activity
• Using a productivity tool to share information across the team
• Creating a schedule so team members know when their task should be complete
• Controlling costs to ensure more money isn’t spent than what key stakeholders approved

Question 4)
How can a project manager better communicate and clarify goals for a cross-functional team?

• Define key items and encourage team members to ask questions.
• Ensure team members have the correct skill sets for each project task.
• Learn what makes team members feel supported and provide positive feedback.
• Record meeting notes and document how much work the team has completed.

Question 7)
Suppose that unless a teammate receives additional resources, they are going to complete an activity past a deadline. You know that the stakeholders are reluctant to provide additional resources. Which interpersonal skill can you use to strike a middle ground between both the teammate’s and stakeholders’ needs?

• Negotiation
• Conflict mediation
• Understanding motivations
• Positive attitude

Question 8)
As a project manager impacting an organization, you want to build a great team. Which of the following would a project manager do to build a great team? Select all that apply.

• Understand the customer’s requirements to better shape the skills needed for the team.
• Address the team’s needs whenever it’s most convenient for the project manager’s schedule.
• Take the time to understand each team member’s motivations, strengths, and weaknesses.
• Allow the team members to have input and ask questions.

Question 10)
As a project manager, how can you protect the team from changes to the project? Select all that apply.

• Document initial expectations of the project.
• Let the stakeholders know how changes impact the budget and schedule.
• Limit communication outside the team once the project begins.
• Clearly identify any project changes.

Question 11)
To be an effective project manager, what important actions/steps should you take?

• Ensure team members understand the team’s objectives and their individual tasks
• Gain mastery over every detail of a project at all times
• Limit communication between team members so they can complete their work
• Confirm team members handle the documentation and organization necessary to finish the project

 

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Week 3 Quiz Answers

Test your knowledge: Understanding the project life cycle

Question 1)
What are some potential consequences of rushing through the initiation phase of a project? Select all that apply.

• Impact to the timeline
• Impact to quality
• Impact to previous projects
• Impact to the budget

Question 2)
Imagine that a project manager has just begun working on a project for a trucking logistics company. The customer wants to see a proposal as soon as possible, but it is taking the project manager longer than expected because he needs more input from stakeholders and the project team. What should the project manager do to turn the project into a success?

• Tell the customer he will need four to six weeks to formulate a proposal.
• Immediately provide the customer the most recent comparable cost and timeline estimate for the work.
• Ask the customer for more time to consult with stakeholders and the project team to deliver an accurate cost and timeline proposal.
• Research the cost and timeline for similar projects at other trucking logistics companies and share that information with the customer.

Question 3)
What are the main phases of the project life cycle? Select all that apply.

• Initiate the project
• Make a plan
• Define project roles
• Execute and complete tasks
• Close the project

Question 4)
What are three benefits of closing a project?

• Evaluate what worked and what didn’t work
• Celebrate the team’s success
• Remove any obstacles that come up
• Share the team’s accomplishments with people outside the team

 

Test your knowledge: Analyzing the different project phases

Question 1)
What is the project manager’s primary job in phase three (execute and complete tasks) of the project life cycle?

• Step in to complete tasks when the team falls behind
• Monitor the project team as they complete tasks and break down any barriers
• Document lessons the team learned during the project
• Build out the project schedule to properly manage resources, budget, and timeline

Question 2
Phase two of the project life cycle (make a plan) includes which two of the following tasks?

• Identify milestones and tasks
• Set the project schedule
• Determine the purpose and mission of the project
• Break down any barriers that would slow or stop the team from completing tasks

Question 3
During which phase of the project life cycle does a project manager hand off all remaining deliverables?

• Close the project
• Execute and complete tasks
• Make a plan
• Initiate the project

Question 4
Imagine a project manager oversees their company’s transition to a new financial management system. They determine that the project goal is to make the financial portal easier for employees to use. They also identify key stakeholders and outline project objectives. During which phase of the project life cycle do these activities take place?

• Execute and complete tasks
• Close the project
• Initiate the project
• Make a plan

 

Weekly Challenge 3

Question 1)
What are the phases of the project life cycle?

• Initiate the project, make a plan, measure and analyze tasks, close the project
• Initiate the project, make a plan, execute and complete tasks, close the project
• Initiate the project, make a plan, communicate progress, close the project
• Make a plan, initiate the project, communicate progress, close the project

Question 2)
Why should project managers always make a plan (phase two) before executing and completing tasks (phase three)?

• Because executing and completing tasks is crucial to creating a budget, setting a schedule, and determining roles and responsibilities
• Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to executing and completing tasks
• Because executing and completing tasks is crucial to understanding scope, cost, and timeline
• Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to developing the project charter

Question 3)
Choose the best definition for a project management methodology.

• A project management methodology is a set of guiding tasks and measurements for owning a project through its life cycle.
• A project management methodology is a set of guiding laws and measures for owning a project through its life cycle.
• A project management methodology is a set of guiding principles and processes for owning a project through its life cycle.
• A project management methodology is a set of guiding ethical values for operating a project through its life cycle.

Question 4)
Which project management methodology is organized in sequential phases (including initiating, planning, executing, and closing)?

• Waterfall methodology
• DMAIC methodology
• Lean Six Sigma methodology
• Agile methodology

Question 5)
As a project manager, your team is launching a new product. Each step to launch the product includes clearly defined tasks. A task won’t begin until another task ends. Also, once the project starts, any changes to the product will be expensive. Which project management methodology is best for this project?

• Agile methodology
• Scrum methodology
• Lean Six Sigma methodology
• Waterfall methodology

Question 6)
The Lean Six Sigma approach includes which of the following phases?

• Measure, define, apply, improve, control
• Connect, control, impact, apply, analyze
• Define, measure, analyze, improve, control
• Impact, measure, define, control, analyze

Question 7)
Which of the following are project manager responsibilities during the planning phase? Select all that apply.

• Get project approval
• Establish the team
• Set the schedule
• Create a budget

Question 8)
Which of the following are project manager responsibilities during the closing phase? Select all that apply.

• Ensure all tasks are complete
• Complete the project proposal
• Reflect on lessons learned
• Confirm acceptance of the project outcome

Question 9)
In which project plan phase does the project manager celebrate successes and release the team to support other projects within the company?

• Make a plan
• Initiate the project
• Execute the project
• Close the project

Question 10)
Which project management approach is an Agile framework that delivers products through an iterative process?

• Waterfall
• Scrum
• Six Sigma
• Lean

Question 3)
As a project manager, your team is creating a product that will require flexibility—changes are likely to occur. Also, tasks will overlap or happen at the same time as other tasks. Which project management methodology is the best for your project?

• Iterative methodology
• Waterfall methodology
• Circular methodology
• Linear methodology

Question 4)
Which answer best describes the Agile project management methodology?

• Created in the eighties, the Agile methodology refers to being able to move quickly and easily through a project by combining and eliminating tasks.
• Created in the nineties, the Agile methodology refers to being able to move quickly and easily through a project by working on many tasks at once.
• Created in the eighties, the Agile methodology refers to the sequential ordering of phases, including defining, measuring, analyzing, improving, and controlling.
• Created in the seventies, the Agile methodology refers to the sequential ordering of phases, including initiating, planning, executing, and closing.

Question 5)
What is the main advantage of the Agile approach over the Waterfall methodology?

• Agile focuses on reducing waste within an operation.
• Agile has clearly defined expectations and helps teams avoid expensive changes to a project once it has started.
• Agile allows the project manager to make centralized decisions and assign tasks.
• Agile takes a flexible approach, letting teams make adjustments as they go.

Question 6)
Which project management approach includes the following phases: define, measure, analyze, improve, control.

• Agile methodology
• Waterfall methodology
• Linear methodology
• Lean Six Sigma methodology

Question 8)
Which of the following are project manager responsibilities during the execution phase? Select all that apply.

• Manage the project’s progress
• Make adjustments to the schedule, budget, and resources
• Do the majority of the work
• Handle communication for the team

Question 9)
In which project phase does it help to ask questions such as: “Who are the stakeholders?”, “What skills and resources will the project require?”, and “What are the client’s or customer’s goals?”

• Close the project
• Execute the project
• Make a plan
• Initiate the project

Question 10)
Which project management approach uses the 5S quality tool and implements a Kanban scheduling system to manage production?

• Agile
• Scrum
• Waterfall
• Lean

Question 1)
Which term refers to the process of initiating a project, making a plan, executing and completing tasks, and closing a project?

• Waterfall methodology
• Project life cycle
• Agile methodology
• Project management methodology

Question 2)
Why should project managers always initiate a project (phase one) before making a plan (phase two)?

• Because creating a budget, setting a schedule, and determining roles and responsibilities is crucial to understanding scope, cost, and timeline
• Because executing and completing tasks successfully is crucial to creating a budget, setting a schedule, and determining roles and responsibilities
• Because establishing your team is crucial to have in place before understanding scope, cost, and timeline
• Because determining scope, cost, and timeline is crucial to creating a budget, setting a schedule, and determining roles and responsibilities

Question 3)
What is the term for a set of guiding principles and processes for owning a project through its life cycle?

• Waterfall methodology
• Project life cycle
• Life cycle methodology
• Project management methodology

Question 8
When closing a project, in what meeting does the team reflect on what went well and didn’t go well in the project?

• Agile perspective
• Stakeholder acceptance
• Retrospective
• Positives and negatives

Question 6)
As a project manager, your team is improving one of your client’s current sales conversion processes. This is a complex project with many steps. It’s also high-risk. One missed step could cost your client significant potential revenue. Which project management methodology is best for this project?

• Lean Six Sigma methodology
• Sequential methodology
• Waterfall methodology
• Linear methodology

Question 7)
Fill in the blank: Before moving into the planning phase, a project manager needs to receive _____ from the decision maker(s).

• project approval
• a project schedule
• resources
• budgetary funds

Question 1)
Which of the following are phases of the project life cycle? Select all that apply.

• Initiate the project
• Improve and control
• Execute and complete tasks
• Close the project

Question 10)
Which project management approach uses the 5S quality tool, the DMAIC process, and Kanban boards?

• Lean Six Sigma
• Waterfall
• Agile
• Scrum

 

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Week 4 Quiz Answers

Test your knowledge: Understanding organizational structure

Question 1)
Which of the following scenarios best describes a Classic structure?

• Imagine you work alongside a small group of project managers. One of your current projects shares team members with another, ongoing project. To make sure you hit your next milestone, you want your team members to work only on your project for the next two weeks. You decide to meet with your team to discuss your proposal.
• Imagine you are managing an important project at a company that requires all orders to go through its shipping department. However, your project is on a tight schedule, and the shipping department has a backlog of orders. You decide to meet with your direct manager to ask for approval to place the order through a third-party vendor. Ultimately, your direct manager has to meet with a vice president to get final approval.
• Imagine you work at a small marketing agency, and you have just begun a new project. All of the company’s graphic designers work in the Art department and report to the Art Director.
• However, two of those graphic designers have been assigned to your project, so they will also report to you while working on the project.

Question 2)
Why is it important for a project manager in a Matrix organization to clearly define roles and responsibilities? Select all that apply.

• Because project managers can have the same level of authority as functional managers
• Because employees may report to more than one person and have multiple responsibilities across teams
• Because project managers need to identify their single manager or director
• Because project managers must get approval from their direct superiors for any decisions they make about day-to-day project activities

Question 3)
What are some ways that organizational structure can impact the role of a project manager? Select all that apply.

• Their approach to getting approvals
• Their access to resources
• Their level of authority
• Their possibility of career growth

Question 4)
What are some key functions of a Project Management Office (PMO)? Select all that apply.

• Managing the organization’s income and expenses
• Creating project documentation, archives, and tools
• Implementing project management best practices
• Strategic planning and governance

 

Test your knowledge: Understanding the impact of organizational culture

Question 1)
Fill in the blank. Organizational culture refers to a company’s _____.

• income and expenditures
• values and personality
• logo and slogan
• stock price and capital

Question 2)
A project manager can learn about an organization’s culture in which of the following ways? Select all that apply.

• Ask employees about workplace rituals and traditions.
• Observe employees within the organization.
• Survey employees on how their personal histories might impact their work.
• Ask management questions to better understand what they expect.

Question 3)
What are three reasons that it is important for project managers to understand a company’s organizational culture?

• It can help them set an accurate budget.
• It can help them avoid bumps in the road when their projects disrupt the status quo.
• It can affect many aspects of their projects.
• It can help them determine if they want to accept a position with the company.

Question 4)
Imagine you are interviewing for a project manager role at a local start-up. You are very interested in the work the organization is doing, but you want to find out more about their culture to make sure the position is a good fit. How could you find out more about the organization’s culture? Select all that apply.

• You could ask current employees about their experiences at the company.
• You could ask your interviewer questions about the organization’s atmosphere, policies, processes, and stories.
• You could ask the HR department about the proposed salary for the role.
• You could ask current employees about their employment history at other companies.

 

Test your knowledge: Understanding change management

Question 1)
What are three core concepts of the change management process?

• Create a sense of ownership and urgency around the project.
• Select the right combination of skills and personalities for the team.
• Communicate effectively.
• Adopt different change management best practices for each individual project.

Question 2)
Which of the following project outcomes will most likely require change management in the organization? Select all that apply.

• Adopting a new supply ordering system
• Kicking off planning for the next quarter
• Installing new scheduling software on employees’ computers
• Holding an annual meeting for stakeholders

Question 3)
Which three best practices can help a project manager approach change management on their projects?

• Only incorporate change management strategies during the closing phase of the project life cycle.
• Communicate about upcoming changes.
• Practice empathy.
• Use tools to help implement a change.

Question 4)
How does an organization align its project governance with its corporate governance? Select all that apply.

• By avoiding the input of senior stakeholders
• By providing stakeholders with timely, relevant, and reliable information
• By making thoughtful decisions about which projects to take on and avoiding projects if they don’t have sufficient resources
• By considering the long-term and short-term interests of the organization

 

Weekly Challenge 4

Question 1)
Define organizational structure.

• How a company defines its values, how it retains employees, and how teams maintain productivity
• How a company’s corporate governance functions, how it prioritizes clear and sustainable goals, and how it implements changes
• How a company is arranged, how job tasks are divided and coordinated, and how members of the organization relate to one another
• How a company sets budgets, documents expenses, and tracks income

Question 2)
Which answer best describes a Classic organizational structure?

• It allows for easy communication among project teams that sit across different functions.
• It refers to the traditional, top-down reporting structure with a clear chain of command.
• It involves reporting to stakeholders across teams in addition to direct managers.
• It refers to how a company is arranged, how job tasks are divided and coordinated, and how members of the organization relate to one another.

Question 3)
How does a company’s organizational structure impact project management?

• It affects the project manager’s authority and the success of change management.
• It affects the project manager’s authority and the availability of resources.
• It affects the success of change management and the availability of resources.
• It affects the project’s success rate and a team’s ability to improve.

Question 4)
Which of the following refers to a company’s shared values, mission, and history?

• Change management
• Organizational structure
• Organizational culture
• Project Management Office (PMO)

Question 5)
How can project managers navigate organizational culture while working on projects? Select all that apply.

• By creating a Project Management Office (PMO)
• By making observations
• By asking questions
• By understanding their impact

Question 6)
Which of the following statements is true of the change management process? Select all that apply.

• It requires effective communication from the project manager.
• It includes the successful delivery and adoption of a completed project.
• It is the sole responsibility of the project manager.
• It follows Waterfall methodology principles.

Question 7)
What can a project manager do to manage changes effectively and encourage project adoption? Select all that apply.

• Avoid having team members as advocates because they may be too enthusiastic about the project
• Encourage supervisors to use their authority to force employee adoption
• Communicate clearly by being transparent and upfront with their ideas
• Create a sense of ownership and urgency around the project

Question 8)
As someone interviewing for a project management role, you ask questions about sick days and vacation, working from home, and if the company supports employees sharing their identity in the workplace. Which part of a company’s culture do these questions help you learn more about?

• Processes
• Policies
• Vision
• Compensation

Question 9)
As a project manager, you want to integrate change management into your project. You do this by ensuring stakeholders are aware of the upcoming changes. You introduce the deliverable to stakeholders by hosting a demonstration and a question and answer forum. These actions represent which change management best practice?

• Follow a consistent process
• Use tools
• Be proactive
• Practice empathy

Question 10)
What action should a project manager take to ensure effective project governance?

• Prioritize governance trends over the organization’s specific needs.
• Take on projects without sufficient resources to push the team beyond their perceived capabilities.
• Elicit the input of senior stakeholders since they are decision makers.
• Treat project governance as separate from corporate governance.

Question 1)
Which of the following refers to how a company arranges its employee hierarchy, divides and coordinates job tasks, and enables members of the organization to relate to one another?

• Organizational structure
• Project Management Office (PMO)
• Matrix organizational structure
• Authoritative structure

Question 2)
Which answer best describes a Matrix organizational structure?

• It has a linear reporting, which is similar to the structure of a military branch.
• It involves reporting to stakeholders across teams in addition to direct managers.
• It follows a traditional, top-down reporting structure with a clear chain of command.
• It includes an internal group that defines and maintains project management standards across the organization.

Question 3)
How does a company’s organizational structure impact project management?

• It affects the project manager’s authority and the success of change management.
• It affects the project’s success rate and a team’s ability to improve.
• It affects the project manager’s authority and the availability of resources.
• It affects the success of change management and the availability of resources.

Question 4)
Which of the following concepts are part of organizational culture? Select all that apply.

• A company’s mission
• A company’s history
• A company’s stock price
• A company’s shared values

Question 5)
Why should project managers learn about organizational culture? Select all that apply.

• So they can demonstrate how a project supports the company’s mission and values
• So they can manage change effectively
• So they can assign the right number of people to a project
• So they can communicate more effectively with teams

Question 7)
What tools can a project manager incorporate to assist in project adoption? Select all that apply.

• Culture mapping to illustrate how the company’s values, norms, and employees behavior may be affected by the project
• Reporting charts to show the relationships among people and groups within the organization
• Flowcharts to illustrate the project’s development process
• Feedback mechanisms, such as surveys, to capture stakeholder input

Question 8)
Fill in the blank: A project manager becomes a _____ at a company—someone who helps an organization transform by focusing on organizational effectiveness.

• competitor
• change agent
• contrarian
• traditionalist

Question 9)
As a project manager, you want to integrate change management into your project. To prepare for the adoption of your recommended changes and to gather information, you incorporate surveys, flowcharts, and culture mapping. These actions represent which change management best practice?

• Use tools
• Consider the trends
• Follow a consistent process
• Practice empathy

Question 10)
In business, what is the management framework within which decisions are made and accountability is determined?

• Change management
• Organizational culture
• Agile
• Governance

Question 1)
Which of the following best describes organizational structure?

• How members of the organization relate to and interact with one another
• How changes are implemented within the organization
• How the organization’s identity and personality is demonstrated
• How leadership creates operational processes within the organization

Question 3)
Which of the following accurately describe how organizational structure impacts project management? Select all that apply.

• It affects the client’s criteria for success.
• It affects the client’s project satisfaction.
• It affects the project manager’s level of authority and their ability to make decisions that impact the larger organization.
• It affects the availability of resources that can be devoted to a project.

Question 4)
Define organizational culture.

• A company’s shared values, mission, and history
• A company’s structure, hierarchy, and goals
• A company’s schedule and plans
• A company’s income and expenses

Question 5)
Which questions can help project managers learn about a company’s organizational culture? Select all that apply.

• How much revenue did the organization earn last year?
• What day was the organization founded?
• How do employees prefer to communicate?
• Which style of project management does the company use?

Question 6)
As a project manager, your team created a more efficient reporting dashboard. Now, you’re trying to get the organization to accept and adopt the new dashboard. What organizational process does this situation represent?

• Project governance
• Project management
• Change management
• Change adoptance

Question 7)
What questions can project managers ask themselves in order to help manage change effectively? Select all that apply.

• What are the best means of communication to convey the change?
• Which influencers in the organization can affect the change?
• How will the organization react to change?
• Which leaders shouldn’t be informed of the change?

Question 8
As someone interviewing for a project management role, you ask questions about how team members provide feedback, how the company celebrates success, and expectations of risk-taking. Which part of a company’s culture do these questions help you learn more about?

• Vision
• Processes
• Atmosphere
• Policies

Question 3)
As a project manager, you believe limited access to the necessary people and equipment could cause the project to go past deadline. Which organizational topic could you discuss with your key stakeholder to get the project back on track?

• Stakeholder availability
• Meeting availability
• Report availability
• Resource availability

Question 2)
Which of the following refers to an internal group that defines and maintains project standards across the organization?

• Matrix organizational structure
• Classic organizational structure
• Project Planning Office (PPO)
• Project Management Office (PMO)