Hello Friends in this article i am gone to share Test your knowledge on user pain points Quiz Answer with you..

Also visit:  Test your knowledge on UX research methods Quiz Answer

Test your knowledge on user pain points Quiz Answer

Question 1) Which of the following is an example of a pain point? Select all that apply

• Receiving an update via email about a product’s availability
• Unresponsive touch screen options
• Discovering the chat function on a site is switched off during the posted hours of operation.
• Struggling to read the small text in an app.

Question 2) How can an empathy map help UX designers understand a user’s perspective? 

• It can help UX designers assume what users want.
• It can help UX designers market a product to a different group of users
• It can help UX designers solve problems they think users have.
• It can convey to UX designers what users think, say, feel, and do regarding their experience with a prototype.

Question 3) Which of the following is an example of a process pain point?

• User cannot select or click a website navigation link
• User is unable to find answers to a question on their own
• User encounters a paywall pop-up in the middle of a digital article
• User faces difficulty adding an item to an online shopping cart

Question 4) Most pain points fall into one of four categories: product, financial, process, or support.

• True
• False