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Foundations of User Experience (UX) Design Coursera Quiz Answers

Enroll: Foundations of User Experience (UX) Design

ABOUT THIS COURSE

Foundations of User Experience (UX) Design is the first of a series of seven courses that will equip you with the skills needed to apply to entry-level jobs in user experience design. UX designers focus on the interactions that people have with products like websites, mobile apps, and physical objects. UX designers make those everyday interactions usable, enjoyable, and accessible. The role of an entry-level UX designer might include empathizing with users, defining their pain points, coming up with ideas for design solutions, creating wireframes, prototypes, and mockups, and testing designs to get feedback.

Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios.

Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary.

By the end of this course, you will be able to:
– Define the field of UX and explain why it’s important for consumers and businesses.
– Understand foundational concepts in UX design, such as user-centered design, the design process, accessibility, and equity-focused design.
– Identify the factors that contribute to great user experience design.
– Review common job responsibilities of entry-level UX designers and teams that they work with.
– Explore job opportunities and career paths within the field of user experience.
– Explain why design sprints are an important and useful part of a UX designer’s work.
– Describe common UX research methods.
– Identify and account for biases in UX research.

WHAT YOU WILL LEARN

• Identify common job responsibilities of entry-level UX designers and other teams you might work with.
• Understand foundational concepts in UX design, such as user-centered design, the design process, accessibility, and equity-focused design.
• Explain why design sprints are an important and useful part of a UX designer’s work.

SKILLS YOU WILL GAIN

• User Experience (UX)
• UX Research
• Wireframe
• Prototype
• User Experience Design (UXD)

 

Foundations of User Experience (UX) Design Coursera Quiz Ans

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WEEK 1 QUIZ ANSWERS

Test your knowledge of the roles you can pursue in UX design

Question 1)
Fill in the blank: Hunter works at a startup as a user experience designer. Since Hunter is one of the only designers, she gets to oversee the majority of her UX processes. Throughout her work, Hunter discovers that she enjoys talking to users and testing designs more than actually designing things. For her next role, Hunter should consider becoming a _____.

• Interaction designer
• Motion designer
• UX writer
• UX researcher

Question 2)
Fill in the blank: Designers that work as freelancers can expect to _____.

• work closely with a supervisor to learn more about a job or industry
• market their services to businesses to find customers
• receive on-the-job training from an experienced professional
• find short-term jobs with limited responsibility

Question 3)
What is an apprenticeship?

• A role with limited responsibilities that lasts a few months
• A role that provides on-the-job training and last between one to two years
• A role where a designer markets their services to businesses
• A role that requires several years’ experience in the field

 

Weekly challenge 1: The basics of user experience design

Question 1)
How does it benefit businesses to consider the user experience?

• It helps businesses copy successful product ideas from competitors in their market segment.
• It helps businesses create products that are usable and accessible to a wider range of customers.
• It helps businesses make design decisions based on business plans, rather than user preferences.
• It helps businesses limit spending on pricey user research studies, by focusing on design first.

Question 2)
What does a T-shaped UX designer specialize in?

• T-shaped designers have knowledge in many areas but lack specialization.
• T-shaped designers have a deep understanding of one kind of UX design and lack knowledge in other areas.
• T-shaped designers specialize in a lot of areas of UX design.
• T-shaped designers specialize in one type of UX design and have a breadth of knowledge in other areas.

Question 3)
Which UX design role focuses on designing the experience and functionality of a product?

• Production designer
• Motion designer
• Interaction designer
• Visual designer

Question 4)
Imagine a user needs to get directions to a destination while driving. They are able to use the voice command feature on their phone to open a maps app for voice-guided directions. Is this an example of a good user experience?

• Yes
• No

Question 5)
What might be some of the day-to-day responsibilities of an entry-level UX designer?

• Debugging and back-end engineering
• Responding to incoming customer support tickets
• Prototyping and wireframing
• Pitching the product to prospective customers

Question 6)
Which kind of designer focuses on one particular type of UX design?

• Specialist
• T-shaped
• Generalist
• Y-shaped

Question 7)
Why do startups usually hire UX generalists instead of specialists?

• Startups expose designers to a lot of different industries and get to solve unique problems.
• Startups are a lot like freelancing, in that you get to work with many different brands.
• Startups have thousands of employees working on lots of different projects.
• Startups have tight budgets and few employees.

Question 8)
Fill in the blank: A startup is a good fit for beginner UX designers looking for _____.

• fast-paced environments with less structure
• unstructured environments with top-down management
• one or two main projects with a defined work schedule
• diverse projects and a flexible work schedule

Question 9)
Which team member is responsible for translating a design into a functional product?

• Engineer
• Production designer
• Program manager
• Interaction designer

Question 10)
What is a benefit of starting your career with an apprenticeship?

• Apprenticeships allow you to work for yourself.
• Apprenticeships are short-term, lasting a few months.
• Apprenticeships allow you to offer your services to a small business or nonprofit in exchange for a good recommendation.
• Apprenticeships are paid.

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WEEK 2 QUIZ ANSWERS

Test your knowledge on the user

Question 1)
User-centered design is defined as a framework that “puts the user front-and-center.”

• True
• False

Question 2)
How does color modification assist users with low vision or eye strain?

• By using bright colors on a screen
• By using high contrast of colors on a screen
• By using translucent colors on a screen
• By using neutral colors on a screen

Question 3)
What are some key questions a designer can ask to evaluate user experience? Select all that apply.

• Does the product meet sales and marketing goals?
• Is the product equitable?
• Is the product easy to use?
• Does the product solve the user’s problem?

Question 4)
Which design approach should a UX designer consider for users with limited experience navigating websites?

• Straightforward and simplistic design
• Modern design with one or two colors
• Complex and elaborate design
• Colorful design with a variety of shapes and colors

Question 5)
If a user has a low level of digital literacy, what might they have trouble interpreting? Select all that apply.

• Word Pronunciation
• Design patterns
• Calls to action
• Icons

 

Test your knowledge on UX design best practices and trends

Question 1)
Which scenario is an example of equitable thinking or design?

• Providing the same lunch for each guest attending a press conference.
• Creating a mobile app for all versions of iOS.
• Supplying a laptop for all students in a computer lab.
• Providing closed captioning and an interpreter during an online presentation.

Question 2
Design Thinking involves the following phases: empathize, define, ideate, prototype, and test. During which phase is your primary goal to learn more about the user and their problems, wants, and needs, and the environment or context in which they’ll experience your design?

• Empathize
• Prototype
• Test
• Define

Question 3
How is the term platform defined in UX design?

• A platform is the medium where users experience a product.
• A platform is how a person, the user, feels about interacting with, or experiencing, a product.
• A framework of a website or how it’s organized, categorized, and structured.
• A good, service, or feature.

Question 4)
Identify a few best practices to consider when designing websites for mobile users. Select all that apply.

• Place call-to-action buttons front and center
• Simplify navigation
• Create brand new gestures
• Reduce visual clutter

Question 5)
According to the principles of inclusive design, which of the following personal identifiers should you consider when making design choices? Select all that apply.

• Name
• Economic Status
• Race
• Gender

 

Weekly challenge 2: Thinking like a UX designer

Question 1)
As a UX designer, one of the key challenges of getting to know your users is avoiding taking a narrow view of the user, or making assumptions that they have the same needs and wants as you do. To reach as many users as possible, which of the following questions should you understand about your user? Select all that apply.

• How much are users willing to pay for the product service?
• How familiar are my users with technology?
• Where are my users accessing the product or service?
• Do my users have disabilities to consider–whether temporary, situational, or permanent?

Question 2)
A designer completes the first three steps of the user-centered design process. This results in a design they hope will solve the end user’s problem. What is the final step in the process?

• Prototype
• Evaluate
• Ideate
• Iterate

Question 3)
When following the user-centered design approach, what should a designer do after completing initial user research to better understand the user?

• Test the design solution with real people
• Determine the most important user problem to solve
• Determine who your user is
• Build on previous designs and make tweaks

Question 4)
What are the benefits of following a UX design framework? Select all that apply.

• UX frameworks promote iteration to design the right user experience.
• UX frameworks focus on earning the most money.
• UX frameworks focus on the user.
• UX frameworks support creating solutions that address the user’s problem.

Question 5)
In which phase of Design Thinking would a designer come up with as many design solutions as possible?

• Ideate
• Empathize
• Test
• Prototype

Question 6)
What types of platforms does a designer need to keep in mind when designing a product? Select all that apply.

• Mobile apps
• Books
• Desktop
• Television (TV)

Question 7)
Which of the following are best practices when designing for mobile experiences? Select all that apply.

• Place call-to-action buttons front and center
• Keep navigation buttons short and simple
• Design a custom app, to direct all users to a single platform experience
• Create unique color schemes for each platform

Question 8)
What does an equity-focused design approach seek to do?

• Accommodate the needs of users with disabilities
• Build products that meet the needs of specific individuals and groups who have been excluded in the past
• Build products for one type of user, so the benefits can extend to many other types of users

Question 9)
True or false? High contrast mode makes the interface easier to see for people with low vision.

• False
• True

Question 10)
Which user group(s) should user experience design prioritize?

• User experience design should focus on existing users and the billion users who are just now getting online for the first time.
• User experience design should prioritize existing users only. User experience design should maximize accessibility, which will also benefit new users and users who have been historically underrepresented in design.
• User experience design should focus on one user group at a time. The first priority should be designing for current users, and later, future internet users.

Question 11)
People who do not identify as having a disability also benefit from the assistive technologies created for accessibility.

• True
• False

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WEEK 3 QUIZ ANSWERS

Test your knowledge on design sprints

Question 1)
How does a design sprint solve design challenges?

• They begin with a solution in mind.
• They allow testing of the solution after launch.
• They allow unlimited time to make the best design decision.
• They help designers choose the best design solution.

Question 2)
Which of the design sprint phases involves creating the first version of the proposed solution?

• Understand
• Decide
• Test
• Prototype

Question 3)
In phase three of a design sprint—the decide phase—what is the team’s goal?

• Build the first iteration of a product
• Brainstorm solutions
• Determine which solutions to build
• Assess the user problem

Question 4)
Why might a team consider conducting a design sprint? Select all that apply.

• To answer questions
• To identify which design challenge to take on
• To develop cross-team strategies
• To define product directions

 

Test your knowledge on planning a design sprint

Question 1)
Why is it important to call in industry experts when planning a design sprint?

• Experts can help clarify the problem you’re trying to solve.
• Experts can offer solutions for the design challenge.
• Experts can train designers in UX research.
• Experts can test the product as a user.

Question 2)
A design sprint brief is a document that UX designers share with participants _____.

• to provide a critique on the design
• to help them prepare for the design sprint
• to determine roles and responsibilities
• to display the look and feel of a product

Question 3)
A design sprint brief should include the current state of the project and an estimated launch plan.

• True
• False

Test your knowledge on design sprint retrospectives

Question 1)
Fill in the blank: Participating in a retrospective directly after a design sprint __________.

• completes the UX design process.
• allows users to give feedback directly to the sprint participants.
• ensures all sprint participants have the opportunity to give feedback.
• examines potential solutions to a design challenge.

Question 2)
New UX designers are involved in every stage of the decision-making process.

• True
• False

Question 3)
When do design sprint retrospectives usually take place?

• A couple weeks before a design sprint
• During a design sprint
• Immediately after a design sprint
• A few weeks after the design sprint

 

Weekly challenge 3: Design sprints

Question 1)
Identify questions you should ask during a design sprint retrospective. Select all that apply.

• What went well?
• What’s in the next sprint?
• What are my duties?
• What can be improved?

Question 2)
What is a retrospective?

• A team of creatives hired to build a marketing campaign.
• A collaborative critique of the team’s design sprint.
• An early model of a product that demonstrates functionality.
• A time-bound process, with five phases typically spread over five full 8-hour days.

Question 3)
Which of the following are steps in a design sprint?

• Delegate and test
• Ideate and prototype
• Understand and interrogate

Question 4)
Can design sprints help teams save time?

• Yes. Design sprints save time. With a sprint, a design team can shorten the decision-making process from several months to one week.
• No. Design sprints help solve critical design challenges, but they are time consuming because they are detail-oriented.
• Sometimes. Design sprints save time for solutions-oriented teams, but they may create decision-making bottlenecks for less efficient teams.

Question 5)
What is one step in a design sprint planning process?

• Build the final product
• Review previous sprints
• Review new technologies
• Call in the experts

Question 6)
As an entry level UX designer my role in design sprint planning is to set the goals.

• True
• False

Question 7)
In the Understand phase of a design sprint, designers get a clear picture of the design challenge. What phase would come next?

• Ideate
• Prototype
• Test
• Decide

Question 8)
Design sprints are important because:

• They happen over the course of a few months
• They create a survey to identify needs of the market.
• They launch the product when the team is ready
• They prioritize the user.

Question 9)
In this step of planning a design sprint, ground rules are established in advance to set the tone for the sprint, get everyone on the same page, and help your team stay focused.

• Gather supplies
• Establish sprint rules
• Find the right space
• Call in the experts

Question 10)
What is a design sprint brief?

• A collaborative critique of a team’s design sprint
• A process to come up with ideas and build off of them to generate solutions
• A document that UX designers share with participants to help them prepare for the design sprint
• A process occurring in five phases to solve critical design challenges

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WEEK 4 QUIZ ANSWERS

Test your knowledge on the importance of UX research

Question 1)
What question does foundational research answer, as part of user experience research?

• Did we succeed?
• What should we build?
• Was it easy to use?
• How should we build it?

Question 2)
Why is UX research an important step in the product development lifecycle?

• It allows users to see the development of a product from beginning to end.
• It helps bridge the gap between what a business thinks the user needs and what the user actually needs.
• It prioritizes what a business believes users want from their product.

Question 3)
What is the goal of post-launch research?

• Understand how users experienced the product
• Inform the team on how a product should be built
• Decide how to build the product
• Define the problems the team needs to create a design solution for

 

Test your knowledge on UX research methods

Question 1)
Which research method is best suited for the following scenario?
Team Donut is developing an app that allows users to navigate grocery stores and find in-stock items with ease. The demographic of users who use similar applications on the market will influence how Team Donut approaches the app’s interface design. Team Donut would like a large sample size of data.

• Interviews
• Usability studies
• Surveys
• Journals

Question 2)
Which of the following are benefits of secondary research?

• It provides information on what users think and why, and allows researchers to ask participants follow-up questions.
• It saves time and money, it’s immediately accessible, and it’s used to back up primary research.
• It provides for in-depth observation of users.
• It provides first-hand user interaction data and in-depth feedback.

Question 3)
Qualitative research gathers data by using which of the following methods?

• Calculating
• Observing
• Counting
• Measuring

 

Weekly Challenge 4: Research in the design process

Question 1)
What is the goal of UX research?

• Projecting the success of a product
• Defining the outcome for the design solution
• Understanding what the business wants
• Prioritizing the user

Question 2)
A design team is developing a new product and they want to understand how to build it. Which type of research can best help the team answer their question?

• Design
• Foundational
• Post-launch

Question 3)
There are three key qualities that UX researchers usually possess. Which of the following helps UX researchers understand someone else’s feelings or thoughts in a situation?

• Empathy
• Pragmatism
• Collaboration

Question 4)
Which of the following research methods is defined as an activity where many people are asked the same questions in order to understand what most people think about a product?

• Journals
• Articles
• Surveys
• Usability studies

Question 5)
A design team wants to build an application for mobile users. They’ve noticed a lack of cat owner-related apps on the market and they want to create an app to fill that void. They want to figure out what they should build. At this stage, what kind of research in the product development lifecycle should they employ?

• Foundational research
• Post-launch research
• Design research

Question 6)
Which type of bias is the collection of attitudes and stereotypes associated with people?

• Implicit bias
• Recency bias
• Confirmation bias
• Primacy bias

Question 7)
Confirmation bias is defined as looking for evidence to prove a hypothesis you already have. Identify a method that can help overcome confirmation bias.

• Segment your project into smaller, more manageable phases and outline stopping points
• Identify and articulate assumptions before interviews or conversations and survey large groups
• Reflect on our own behaviors
• Practice active listening and ask open-ended questions

Question 8)
Consider the following scenario:
A: After launching their mobile app, a design team learns that users are experiencing glitches with the product. To solve the problem, the design and engineering teams collaborate to release a software update. Now, they want to understand if this changed user engagement with the app. They collect data on the monthly install rate, uninstall rate, and download count. They compare the data.
What type of research is the team conducting?

• Quantitative research
• Qualitative research
• Secondary research
• Survey research

Question 9)
Imagine that a design firm’s research team has a basic understanding of their users’ pain points. To learn more, they decide to investigate further with a large group of people. What is the most appropriate research method?

• Interviews
• Usability study
• Key performance indicator
• Surveys

Question 10)
Which research method allows in-depth feedback and firsthand interaction, but only measures how easy it is to use a product?

• Interviews
• Surveys
• Usability study
• Exams

Question 11)
A design team decides to conduct interviews to learn more about users’ experiences with their product. Although this is a valuable method of primary research, why might the design team be concerned about conducting interviews? Select all that apply.

• Interviews require a significant investment of time and money
• Designers can only ask about how easy it is to use a product
• Interviews collect information from only a small sample of users
• Designers need to identify a large group of potential respondents

Question 12)
Consider the following scenario:
Imagine that a UX designer creates an app for saving, organizing, and streaming podcasts. To learn about user experiences with their product, the designer conducts interviews with a select group of target users: podcast enthusiasts. The researcher interviews 10 respondents and remembers the end of the last interview most clearly. The researcher uses this final interview to guide their thinking.
What are some methods the researcher can use to avoid the impact of their recency bias? Select all that apply.

• Survey large groups of people to supplement the interviews
• Record each interview that they conduct
• Take detailed notes during interviews
• Hire an outside research team to conduct the interviews