Design a User Experience for Social Good & Prepare for Jobs Ans
Hello Friends in this article i am gone to share: Coursera Course: Design a User Experience for Social Good & Prepare for Jobs All Weeks Quiz Answers with you..
ABOUT THIS COURSE
Design a User Experience for Social Good and Prepare for Jobs is the seventh and final course in a program that will equip you with the skills you need to become an entry-level UX designer. In this course, you will design a dedicated mobile app and a responsive website focused on social good. You will showcase all that you’ve learned during the certificate program to complete the design process from beginning to end: empathizing with users, defining their pain points, coming up with ideas for design solutions, creating wireframes and prototypes, and testing designs to get feedback. By the end of this course, you will have a new cross-platform design project to include in your professional UX
WHAT YOU WILL LEARN
- Apply each step of the UX design process (empathize, define, ideate, prototype, test) to create a portfolio project focused on social good.
- Build wireframes, mockups, and low-fidelity and high-fidelity prototypes for a dedicated mobile app and a responsive website.
- Prepare to successfully interview for an entry-level UX design job.
- Determine if freelance design work is a good career fit.
SKILLS YOU WILL GAIN
- User Experience (UX)
- Usability Testing
- User Experience Design (UXD)
- UX design jobs
Design a User Experience for Social Good & Prepare for Jobs
WEEK 1 QUIZ ANSWERS
Test your knowledge on mobile-first design principles
Imagine you’re designing an app to help users learn how to effectively manage their money. It features short and straightforward articles, tools, and reminders. Since the app is intended for those on-the-go, which design philosophy should you consider?
- Mobile-first design
- Matrix model
- Sequential model
- Graceful degradation
Regardless of current trends, the most important things a designer should consider are the users and the context of their needs.
You design a product for users based in emerging international markets and want to use the mobile-first approach. What is an advantage for using this approach?
- It allows you to start with a desktop version and then adapt it to smaller screens.
- It allows you to scale back your design at a later time.
- It allows you to embellish your designs with advanced features.
- It allows you to design for users based on the devices they use or can access most easily.
Fill in the blank: In graceful degradation, you design from the largest screens to the smallest screens. However, in progressive enhancement you design _____.
- from the top to the bottom
- from the most complex version to the most basic version
- from the least expensive product to the most expensive product
- from the smallest screen to the largest screen
Imagine you are designing a learning tool for young readers for the local public library’s computer lab. Consider the user and identify which design philosophy works best for this tool.
- Graceful degradation
- Progressive enhancement
Test your knowledge on designing across devices Quiz Answers
Farha is creating a mobile version of a large company’s recently announced desktop application and wants to keep the brand familiar across platforms. Which of the four Cs does this adhere to?
To design effectively across platforms, identify a few key ideas a designer should be mindful of. Select all that apply.
- Input methods
- Context of use
- Device materials
- Content layout
Test your knowledge on problem statements
Why are problem statements used to inform designs?
- Problem statements provide information on problems designers are having.
- Problem statements are a succinct and clear way for designers to reference user needs.
- Problem statements help stakeholders understand the design process.
- Problem statements add a context to help users define their problems.
Which sentence is considered a problem statement?
- Anders is a pediatrician and adores their chinchilla who needs an app that provides a convenient way to order toys, food, and supplies from local and chain pet stores.
- As a new dad, I want a quick and nontoxic way to disinfect my baby’s bottles and toys.
- Eunice is a skier and beer aficionado who needs an app that keeps track of work projects because they have many new responsibilities at work.
- Ahmed is a video game concept artist and dessert lover who wants to discover professional cooking classes because he wants to learn how to make fine desserts at home.
Test your knowledge on competitive audits
When conducting a competitive audit, what step occurs after a designer creates a list of their product’s competitors?
- Summarize findings
- Outline the goals
- Identify specific features for comparison
- Analyze findings
Fill in the blank: Competitive audits help designers understand what user needs are already being met in the marketplace and how their designs can _____.
- inspire competitors
- improve on current solutions
- beat out the competition
- challenge previous design approaches
Weekly challenge 1: Design across devices
What question should you ask when deciding which device to design for first?
- How much do users pay for internet access, cellular access, or wi-fi signal?
- Where will users go once they access the app or website?
- When will users access the product?
- Where will users be when they access the product?
What is the objective of the Crazy Eights exercise?
- To establish a clear user flow
- To make final decisions about future visual designs
- To validate your product design
- To come up with rough sketches of your future product
A designer wants to design for the smallest and most basic version of their site, like for a mobile phone. What approach should they use?
- Graceful degradation
- Dedicated desktop web design
- Dedicated mobile app design
- Progressive enhancement
Which of the following is the best design solution to accommodate the next billion users (NBU)?
- A desktop-only website
- A website consistent across all devices and screen sizes
- A website only compatible with Android devices
- A mobile-only app
Fill in the blank: When designing solutions for a large global audience, designers should take the _____ approach.
Fill in the blank: One of the four Cs, _____ ensures a uniform design so users can expect it to feel familiar across devices and products.
A design team is working on a design project for a bill pay app. They have to design the app quickly and with a limited budget. Which of the following app types would work best in this scenario?
- Responsive web app
- iOS app
- Android app
- Dedicated mobile app
Review the journey map for user persona Shane: Shane was able to reserve books, but was frustrated with the limited quantity of books they were allowed to reserve. Which row in the journey map would include Shane’s pain points?
- Improvement Opportunities
- Task List
- Feeling Adjective
What elements make up a problem statement? Select all that apply.
A design team is working on an app for a government information tool and suggests this problem statement: Casey just moved to the area and needs to get information about setting up utilities because he doesn’t know who to contact. What element is missing in the problem statement?
- User characteristics
- User need
- User name
Consider the following persona and answer the following question:
Which of the following is a good user story based on this user persona?
- As a busy professional and avid book lover, I want to be able to reserve books in advance, so that I can pick them up based on my schedule.
- As a social person and busy professional, I want to adjust my work hours, so that I can check out books before the library closes.
- As a professional and avid reader of political thrillers, I want to build another bookshelf, so I can collect more books.
What is the final step in conducting a competitive audit?
- Research each product
- Summarize your findings
- Outline the goals
- Create a list of your competitors
WEEK 2 QUIZ ANSWERS
Test your knowledge on paper wireframes
Fill in the blank: A wireframe is a(n) ____ of a product or a screen.
- outline or sketch
- analysis or interpretation
- explanation or critique
Imagine you’ve recently started a new design project and you’re in the midst of wireframing. You’ve decided to use an inexpensive method that will allow you to iterate and explore ideas quickly. Which method is this?
- High-fidelity wireframes
- Digital low-fidelity wireframes
- Paper wireframes
Test your knowledge on planning usability studies
Why is it important to create a research plan before conducting a usability study? Select all that apply.
- It outlines research goals for participants to see
- It outlines each part of a usability study from start to finish
- It is more likely to yield valuable information
- It helps the UX team understand how easy it is for participants to complete tasks
Imagine you’re preparing to conduct a usability study. Which part of the research plan considers critical measures of progress toward an end goal?
- Key performance indicators
- Research goals
- Detailed research questions
When planning a usability study, what question should you ask when determining key performance indicators (KPIs)?
- How will I collect and analyze data?
- Why are we conducting this research?
- What questions should I ask the participants?
- What’s a sign that we are making progress toward our ultimate goal?
Imagine you are planning a usability study for a local drop-in daycare center’s app. You need to find study participants who would provide the best metrics for the project. Which participant would be the best candidate for the study?
- Ingrid lives in the same area of the center and does not have any children, but they plan to adopt a child within the next three years.
- Ronnie is a parent who lives 40 miles away from the center and does not travel very far from their home.
- Casey is a parent of twin toddlers and lives near the center. They work from home but sometimes the twins’ childcare provider is unavailable when they need help during the day.
Test your knowledge on conducting usability studies
Nua is outlining a usability study. The team wants to interview as many people as they can within a two month timespan. Since the product is a new version of one they’ve already created, they’re more concerned about keeping costs low by recording participants. What type of usability study should be conducted?
Choose the correct definition of a usability study.
- An assessment of a competitors’ strengths and weaknesses
- A research method that assesses how easy it is for participants to complete core tasks in a product
- A series of experiences a user has as they interact with a product to achieve a specific goal
- An easily understood chart that explains everything designers have learned about a user
Test your knowledge on analyzing and synthesizing research results
Step one of turning observations into insights requires a designer to gather the data. Which should the designer do next?
- Come up with insights based on themes
- Gather the data from the usability study
- Organize the data
- Hypothesize trends in data
What is the third step of turning observations into insights?
- Identify common themes and patterns
- Organize the data
- Gather the data from the usability study
- Come up with insights based on themes
Weekly challenge 2: Synthesize research results and modify designs
WEEK 3 QUIZ ANSWERS
Weekly challenge 3: Mockups and high-fidelity prototypes
Fill in the blank: When UX designers and collaborators want a better idea of the final state of a website or app, they can review _____.
- case studies
- digital wireframes
- low-fidelity prototypes
A designer creates a mockup of a website homepage for a youth services nonprofit. They incorporate elements that add hierarchy to the design, make text easy to read, and add visual style. What visual design element are they using?
When conducting a usability study, it’s important to put people first. You should make sure participants are comfortable, thank them for joining, and address them directly. What are the other best practices for conducting a usability study? Select all that apply.
- Collect essential paperwork, like non-disclosure agreements and permission to record
- Communicate clearly, and explain the focus of the study
- Ask the right questions, and encourage elaboration
- Direct participants to engage quietly, and write down their opinions
During a usability study, researchers select a data gathering technique that helps participants turn their thoughts into shared ideas through spoken, signed, or typed words. What is this method called?
- Shared-ideas method
- Think-aloud method
- User-first method
A designer conducts a usability study for a mobile app prototype that helps people locate and reserve available parking spaces. They gather and organize the data in this spreadsheet:
In row 1, the designer identifies a theme. Which statement below best describes this theme?
- The “Reserve a Space” feature may require an update following P0 design changes
- All participants are able to locate a parking space using the “Reserve a Space” feature
- Some respondents had difficulty locating a parking space using the “Reserve a Space” feature
- Four out of four respondents report they are able to confirm selection, verify cost, and reserve a parking space.
Fill in the blank: Strong insights must be supported by _____.
- design best practices
- outliers in the data
- multiple pieces of data
- research team opinions
A Priority 0 (P0) research insight is one that must be fixed. Which of the following usability study examples is a P0 issue?
- A user that wears eyeglasses needs to zoom-in to review an app’s terms and conditions
- A user reports a lag with an app’s in-app map feature, which relies on outside data
- A user comments that they are frustrated with an app’s slow download speed
- A user taps a button on a mobile app to submit a form, but the button does not work
Which of the following situations indicate a Priority 1 (P1) issue in a design?
- A user is unable to access a part of the design
- A user feels tricked by a part of the design
- A user completes the main flow, but notes a convenience pain point
- A user is prevented from completing the main user flow
Fill in the blank: Before conducting a usability study for an Android app, it’s important to design an experience that meets ___.
- platform-specific conventions and user expectations.
- stakeholder expectations of market growth.
- designer needs and solutions.
- trending iconography and typography ideas.
When building a high-fidelity prototype in Figma or Adobe XD, why is it important to adjust the animation?
- The animation settings determine how the prototype moves from one screen to the next.
- The animation settings establish the main user flow.
- The animation settings establish the timing a user has to advance from one screen to the next.
- The animation settings determine the number of triggers for each element.
Fill in the blank: When creating a design system, you can download a _____ to help get a head start on your designs.
- prototype template
- style locator
- UI kit
- color checker
Fill in the blank: When creating high-fidelity digital mockups, you should build them in _____.
- the same design tool you used to build your wireframes and low-fidelity prototype
- the practice section of a design tool
- a different design tool from your earlier design iterations
- a new design tool
WEEK 4 QUIZ ANSWERS
Test your knowledge on common website layouts
What is the focal point on this website?
- The arrows, which are blue, and direct users where to find more details
- The navigation bar, which is clearly anchored at the top of the page
- The headers, which inform the user about how to find key information
- The images, which draw a user’s attention to the categories
In a responsive website design, the content that’s above the fold should include the most important information for the user flow.
A designer creates a website with individual rows stacked on top of each other. Within each row, the designer includes a series of columns. What website layout is the designer using?
- Asymmetrical layout
- Featured image layout
- Tiered layer cake layout
- Grid of cards layout
Test your knowledge on creating wireframes
Imagine that a designer creates wireframes for a mobile responsive website. Then they want to create wireframes for the companion desktop site and its larger screen size. They start with the mobile wireframe, and plot it on dot paper. What steps come next? Select all that apply.
- Scale up the wireframes two or three times larger
- Apply a template that matches the project specifications
- Create wireframes for smaller screen sizes
- Add elements and components to the wireframes
What should a designer do with text when scaling up a wireframe from mobile to desktop?
- Adopt a desktop-friendly typeface
- Reposition text below the hero image
- Increase the size of the text
- Revise the site’s information architecture
Fill in the blank: Designers can _____, scale, and resize content in wireframes for different screen sizes.
Optional – Test your knowledge on planning and conducting usability studies
What is the goal of a usability study?
- Assess how easy it is for participants to complete core tasks in a product
- Share rough design sketches to generate participant feedback early in the design process
- Develop a research plan and confirm the correct sample size of participants
- Determine how product features can accommodate a participant’s design preferences
A UX designer creates a website for a regional health nonprofit. They plan a usability study, recruit participants, and conduct the study. Then, they iterate on the initial design, and share the updated website with their client. What step did the designer skip in conducting this study?
- Decide which product to test
- Write a research report
- Establish the website’s information architecture
- Analyze and synthesize observations
How many times is it appropriate to conduct usability studies?
- Twice, once before the project begins and after the product is released
- One usability study is sufficient
- As many times as needed
Test your knowledge on designing mockups
Mockups should adhere to visual design principles, and include design elements like typography, color, and iconography.
Imagine a design team is building a mockup of a responsive website. Based on preliminary marketing research, they know a significant proportion of users will access the website using smartphones and tablets. What principles should they apply to improve cross-platform design? Select all that apply.
- Reach out to the back-end developers to ask about changing website architecture
- Wait until user research is complete before deciding on typography, color, and iconography
- Resize text, icons, images, buttons, and navigation bars to fit better on a responsive grid
- Consider how to change design elements and components to fit a new screen size
When creating mockups of a responsive website, the design team should create mockups for various screen sizes.
Test your knowledge on UX portfolio case studies
Imagine that you finish this program, and compile a concise and engaging case study about your responsive website to add to your portfolio. The case study includes the project goals and objectives, your role, the insights you gained through research, and what you learned from the project. What’s missing from this case study? Select all that apply.
- Feedback on the project
- Outcome of the project
- Challenges and constraints
- Design process and artifacts
When developing a case study, what artifacts should you include from a project? Select all that apply.
- Final designs
- Design sketches from previous projects
Weekly challenge 4: Add a case study to your UX portfolio
WEEK 5 QUIZ ANSWERS
Test your knowledge on UX design portfolios
How does a portfolio help UX designers find work in their field? Select all that apply.
- A portfolio can highlight a UX designer’s skills during the job application process.
- A portfolio includes a 1-page summary on why a designer would be a good fit for an open position.
- A portfolio showcases a designer’s understanding of UX design principles.
What is a design portfolio?
- A collection of social media posts that demonstrate a designer’s work history
- A collection of work that demonstrates a designer’s skills during the job application process
- A collection of design work that includes the top designers in a field
- A collection of professional references complete with phone numbers
Test your knowledge on building an online presence
Fill in the blank: A _______ is a one- or two-sentence phrase that describes what you do and what you stand for.
- personal statement
- personal brand
How can your presence in online design communities help you gain exposure to UX design? Select all that apply.
- You can follow the profiles of non-UX design professionals.
- You can engage with other UX designers by liking or commenting on their community posts.
- You can post your designs and receive feedback from experienced UX designers.
Why do recruiters check your social media profiles when considering you for a job? Select all that apply.
- To assess if you have a strong professional network
- To confirm your work and educational background
- To test your knowledge of UX design
- To learn about your interests outside of work
Weekly challenge 5: Build a professional presence
Why is it important for UX designers to use a portfolio during the job application process?
- Because it shows hiring managers examples of work and the skills a designer can bring to the job
- Because it’s a great way to start feeling like a part of the UX design community
- Because jobs in the creative fields don’t accept traditional resumes
Which of the following is required to create a portfolio with a website builder?
A good portfolio has which of the following qualities? Select all that apply
- A good portfolio tells an engaging story about a designer’s process.
- A good portfolio is concise, and highlights key insights that helped inform a designer’s decisions on a project.
- A good portfolio establishes a personal brand.
- A good portfolio must be created with an easy-to-use website builder.
Why should personal branding matter to a UX designer? Select all that apply.
- It helps a designer stand out from the crowd.
- It can help match a designer with companies that share their values.
- It enhances a designer’s creative drive.
- It showcases the type of work a designer does.
What is a personal statement?
- A visual prompt that tells the user to take action.
- A summary of a designer’s work and long-term goals.
- A one- to two-sentence phrase describing what a designer does and what they stand for.
Which of the following can help a UX designer enhance their social media presence?
Set personal accounts to public mode.
- Tag and interact with industry professionals on social media
- Don’t worry about what is shared, posted, and liked on social media
- Avoid starting conversations with industry professionals on social media
Identify websites that feature a job board to assist designers in procuring their next job or project. Select all that apply.
A designer creates a new Twitter account, posts pictures of several designs, and links her portfolio. How can this impact her job search?
Recruiters may utilize her Twitter account in lieu of a traditional portfolio to assess her work history and skills.
- Recruiters are unlikely to check her social media accounts, so she can keep her interactions and posting activity to a minimum.
- Recruiters may find her designs since they often check social media accounts after the application process begins.
As a new UX designer, which of the following strategies can help you learn how to present yourself effectively in online UX communities?
- Check out designers with the most followers to get ideas on how to frame your online presence
- Create several accounts and post different content on each one, to identify the designs other people like
- Follow as many designers as possible to increase your odds of engaging with an established UX professional
- Identify popular designs and post mockups of those designs on your own portfolio
Fill in the blank: To convey the value of your work, you should create a story that _____.
- grabs your user’s attention
- reflects your professional goals
- includes the highlights of your resume
- stands in place of work samples
Imagine that a designer writes content for their online portfolio. To come across as knowledgeable about UX design, they include industry terms and buzzwords that are trending in the design sector. What can this designer do to improve their written content?
- Use brief, uncomplicated language
- Increase buzzwords and industry terms
- Replace written content with visual components
- Add long descriptive paragraphs to hook readers
What should designers include in the About Me page on their website?
- Sketches, final designs, and wireframes
- Creators a designer follows, popular trends, and test results from case studies
- Work, passions, and credentials
How might a non-disclosure agreement affect a designer’s portfolio?
- They help designers demonstrate their design process.
- They help designers avoid sharing sensitive information.
- They help designers display their designs.
In order to curate a cohesive personal brand that you identify with, what are a few questions you can ask yourself? Select all that apply.
- What do I want people to recognize me for?
- What have I learned to do well?
- How do other people describe me and my talents?
- What do I wish I was better at?
Beyond increasing a designer’s visibility, what is another benefit that social media can provide for designers?
- Offer designers a platform to critique their own designs
- Allow designers to stay informed of news and events
- Help designers obtain certificates in specialized fields
- Lead designers to interesting ideas and inspiration
Which popular online community for UX designers focuses on long-form writing?
Imagine that a designer writes content for their online portfolio. To align with their personal brand, they include friendly, conversational language. They write brief and snappy descriptions, and include key details about their professional background. Before they publish, what can they do to ensure the content is as good as it can be?
Add long descriptive paragraphs to hook readers
- Infuse buzzwords and technical terms into the written content
- Find a trusted editor to review the content
Complement written content with visual components
What is a benefit of using a website builder?
- Website builders have a single template.
- Website builders offer tutorials on building with code.
- Website builders make it possible to create a functional website without HTML and CSS knowledge.
- Website builders are only for advanced users.
It’s important for designers to include a personal statement to reinforce their professional presence online. What should a personal statement highlight?
- The things a designer does, and what they stand for
- The list of projects a designer has completed
- The differences between a designer’s personal and professional life
What should a designer include in their application for a design role?
- Design inspirations
- Hobbies and interests
- Personal social media profiles
How can designers benefit from online UX communities?
- Start a design business and file key legal documents
- Get inspiration from other designers
- Share full case studies
- Communicate with company executives
Personal branding should be platform-specific.
Imagine a designer is creating a portfolio and needs to write the introduction. Which of the following is an example best practice of an introduction?
- “I like to create user-centered design experiences for underrepresented audiences.”
- “Hi, I’m Jenna. I believe the user is the center of any successful design solution.”
- “Hello, I’m Jenna. It’s a pleasure to meet you.”
WEEK 6 QUIZ ANSWERS
Test your knowledge on UX portfolios
A UX designer can begin their career at what type of company? Select all that apply.
- Large company
- Advertising agency
- Design agency
- Production company
Why is it important for an entry-level designer to present their portfolio to potential employers? Select all that apply.
- Show they are open to continuous learning
- Prove they have the skills and potential to get the work done
- Provide transparency on their work history
- Present a roadmap on where they want to be in their career
Test your knowledge on preparing for UX interviews
What are some key tips for building rapport with an interviewer? Select all that apply.
- Be genuine
- Be yourself
- Be defiant
- Be curious
Why should you be curious to build rapport with your interviewer? Select all that apply.
- Creates more opportunities to learn about the person you’re communicating with
- Professional representation of a designer’s personal brand
- Leads to having better, more insightful questions
- Identifies other opportunities that may be available if this role doesn’t fit
Identify actions a designer should take to prepare themselves before an interview. Select all that apply.
- Explore requirements and expectations
- Build a narrative
- Determine and prepare answers to common interview questions
- Build rapport with interviewers
- Build a knowledge base about the company
Test your knowledge on strategies to answer interview questions
Consider the following scenario: UX designer Sadé is asked a complex, multi-tiered question during an interview: “Describe the design process for this project. What challenges did you overcome? ”
Which method is the best approach to this interview question?
- Elevator pitch
Review the following interviewee’s response to an interview question:
I’m Alonso, and I’m an experienced educator, manager, and mentor. I have decades of experience in public and private education. I’ve also helped hospitals and corporations such as Seattle Children’s and Microsoft create learning curriculums for their employees. I love being an educator, and helping to make knowledge more accessible for everyone. Your company’s motto “You never truly stop learning” is a creed I live by each day.
What is this an example of?
- Elevator pitch
- STAR method
Test your knowledge on panel and whiteboard interviews
What is a panel interview?
- An assessment of multiple candidates
- A real-time, practical demonstration of a designer’s skills
- A group’s assessment of a designer’s skills, experience, and work ethic
- A strategic method of answering questions
During a panel interview, what might be expected of a designer? Select all that apply.
- Showcase their portfolio
- Showcase any coding knowledge
- Answer questions about their experience and skills
- Offer a practical demonstration of their skills
A whiteboard interview gives interviewers a chance to assess a designer’s knowledge, thought processes, design capabilities, and communication skills.
Test your knowledge on creating a business plan
Imagine you decide to start your own freelance UX design business and get to work on your business plan. When creating a business plan, what questions should you answer as you build it? Select all that apply.
- What problem are you solving for your clients?
- Who’s your competition?
- What type of employer do you prefer?
- What’s your brand identity?
Which of the following could be a business path for a freelance UX designer?
- Sole ownership
- Design agency
- Freelance marketplace
Which of the following is NOT typically included in a business plan?
- Brand identity
- Business expenses
Test your knowledge on working as a freelancer
You explore freelancing opportunities and want to develop a business plan. What factors should you consider when determining your rate? Select all that apply.
- Your personal expenses
- People skills
- Market rate for similar services
- Your business expenses
As you start your freelancing career, you create a social media page for your new business. What are some ways to attract clients through social media? Select all that apply.
- Post other interests on your company profile
- Post your new company’s social media on your personal page profiles
- Ask friends and family to promote your page on their social media pages
- Post examples of your work
Fill in the blank: When offering services pro bono, avoid _____ by preparing a new scope of work that includes rates for additional work.
- paid work
- scope creep
You have a client interested in your work and they send you a request for proposal to determine if you can work together on a future project. You review the scope of work that outlines the project. What components in the scope of work should you pay attention to? Select all that apply.
- External work
- Project needs
What is a statement of work (SOW)?
- A list of expenses and profit margins that add up to an appropriate cost for services.
- A document that outlines the project a designer will complete.
- A list of expected payment dates and any upfront costs and contingencies.
- A legally binding document that lists detailed deliverables, due dates, and a payment schedule.
Weekly challenge 6: Finish your UX portfolio