All Coursera Quiz Answers

Course Quiz: Team Building and Leadership Answer Key

by Niyander

In this article, I’m providing complete and accurate answers to the Module 4 quiz of Microsoft’s “Team Building and Leadership in Project Management” course. The answers are 100% correctness and covering all aspects. / Course Quiz: Team Building and Leadership Answer Key

 

Self Review: Project building Answer Key

Question 1)
In the project, implementation of a virtual learning platform, which of the following stakeholders have maximum influence and highest levels of interest in the project deliverables?

  • Employees
  • Admin department
  • Project management team
  • Project sponsor

Question 2)
You have identified the legal department as a potential stakeholder for monitoring copyright and plagiarism issues in the content. What strategy will you employ to manage these stakeholders?

  • Monitor
  • Keep satisfied
  • Keep informed
  • Closely manage

Question 3)
True or False: Stakeholders with low levels of interest and greater authority to influence decisions should be managed closely by the project leaders.

  • True
  • False

Question 4)
Virtual learning platforms offer many advantages in the professional development of team members. What is the primary challenge of online learning programs? Select all that apply.

  • Limited face-to-face interaction
  • Technical difficulties with the online platforms
  • Inadequate training materials
  • Longer training sessions

Question 5)
Which of the following is not an advisable communication tool while leading virtual teams?

  • Emails
  • Microsoft Teams
  • Social media
  • Calls

Question 6)
As for the project, implementing a virtual learning platform requires you to manage remote team members. Lack of trust is one of the significant challenges while leading remote teams. How can you foster trust among virtual team members?

  • Limiting supervision
  • Providing financial incentives
  • Conducting in person daily team meetings.
  • Encouraging informal interactions and team building activities

Question 7)
How can you track tasks and ensure deadlines are met while leading a virtual team?

  • Weekly email updates
  • Daily in-person check-ins
  • Biweekly performance evaluations
  • Project management and time tracking tools

Question 8)
The project requires you to define a SMART project goal, which of the following options best represents the specific objective of the project?

  • Improve employee performance
  • Enhance organizational productivity
  • Develop, implement, and validate 50 training modules on the virtual learning platform
  • Improve employee satisfaction

Question 9)
What is the appropriate organizational structure for the project implementing a virtual learning platform?

  • Organic
  • Functional
  • Matrix
  • Projectized

Question 10)
Which of the following statements reflects the measurable aspect of the SMART criteria?

  • Receive a minimum satisfaction rate of 4.5/5.00 about the learning platform
  • Receive satisfaction rate of learning platform
  • Train employees on the new learning platform
  • Ensure seamless integration of virtual platform

 

 

Course Quiz: Team Building and Leadership Answer Key

Question 1)
A project leader learns that budget cuts will affect her project and knows the team morale is at risk. What is the most appropriate approach the project leader should take to address this situation?

  • Persuade the senior management to reverse the budget cuts
  • Communicate transparently Maintain transparent communication with team about the budget cuts restrictions and explore options
  • Implement the budget cuts secretly to avoid affecting team morale
  • Reduce the team size to maintain budget without consulting with her team

Question 2)
Your team is facing a critical decision about whether to invest in upgrading the existing equipment or purchasing new machinery for an upcoming manufacturing project. Which decision making technique should you use as project leader?

  • Cost-benefit analysis
  • Decision tree
  • Bounded rationality
  • Rational

Question 3)
You are leading a virtual team that is spread over several time zones. The weekly team meetings should be shorter, and certain team members switch off their cameras while speaking. Which of the following measures should you take to increase the efficiency of weekly meetings? Select two

  • Ask team members to raise blockers offline
  • Request all team members to stick to the meeting agenda
  • Use the Kanban board to discuss the review
  • Update the team charter with revised ground rules that make it mandatory to turn their camera on

Question 4)
An organization executive recently attended a conference on Blockchain technology and instructed her project manager and his subordinates to implement this technology in the organization. What would be the next course of action for the project manager in this scenario?

  • Work with the stakeholders to identify the next steps.
  • Evaluate the interest of stakeholders and allocate resources
  • Conduct a SWOT analysis
  • Focus on creating the business case

Question 5)
During a challenging phase of a project, a team member expresses frustration over unclear goals. Which of the following responses best demonstrates the project leader’s competence in relationship management?

  • Advising team members to focus more on their tasks
  • Delegating the concern to another team member
  • Ignoring the feedback as the project deadline is the priority
  • Schedule a meeting to clarify goals and realign the team members’ efforts

Question 6)
During a project retrospective, a project leader notices that a few team members consistently refrain from participating in the discussion. The leaders want to ensure these team members feel valued and engaged. What is the most effective strategy the project manager should take to handle this situation?

  • Assign more tasks to force them to contribute
  • Discuss their performance issue during a team meeting
  • Provide individual feedback and ask for their input in one-on-one settings meetings
  • Overlook their lack of participation as the team as a whole is engaged and productive

Question 7)
True or False: In a fishbone diagram, the branches represent categories of potential causes, while the tail represents the specific problem.

  • True
  • False

Question 8)
A project leader has gathered the team members who have just introduced and familiarized themselves with the project. Following this, the team began to have differing views about how the project work should be carried out. Which stage of Tuckman’s ladder is the team currently in?

  • Forming
  • Performing
  • Storming
  • Adjourning

Question 9)
Which of the following techniques yields a win-lose or lose-win outcome in conflict resolution? Select all that apply

  • Forcing
  • Collaborating
  • Accommodating
  • Avoiding

Question 10)
During the closure of a construction project, you organize a series of debriefing sessions where team members discuss the challenges encountered and the solutions applied. What is the primary purpose of these sessions?

  • To celebrate project completion and boost team morale
  • To prepare final project report for stakeholders
  • To capture lessons learned
  • To evaluate team performance

Question 11)
In the planning phase of an urban renewal project, the leader and her team identified the local government as having a high influence on the project. Which of the following is the most appropriate strategy for managing this stakeholder group?

  • Regular consultations and seeking approvals for major decisions
  • Complete autonomy in project decisions without seeking input
  • Frequent detailed updates and involvement in every step of the project.
  • Occasional updates to maintain awareness and check alignment with their priorities

Question 12)
A project manager leads a global virtual team for a project requiring tight deadlines. A team member schedules a meeting during a significant cultural holiday for some team members. What should the project leader have done to avoid this scheduling conflict?

  • Instruct all team members to attend the meeting by adjusting their schedules
  • Ask another team member to handle the tasks alone
  • Check the cultural calendar in advance and plan accordingly
  • Proceed with the meeting as scheduled, highlighting the urgency of project deadlines

Question 13)
A project leader notices her team members often need clarification on the concepts of project scope and project objectives during meetings, leading to misaligned efforts. What should the project manager do to address this issue?

  • Ignore the confusion, as both terms are used interchangeably
  • Establish a clear communication plan
  • Organize a training to explain the difference between terms
  • Distribute a newsletter explaining the difference between the terms

Question 14)
In the context of negotiation, what does BATNA stand for?

  • Best Alternative to Negotiated Agreement
  • Basic Alternative to Negotiated Agreement
  • Basic Assessment to Negotiated Agreement
  • Best Assessment to Negotiated Agreement

Question 15)
During a project to launch a new product, the project leader realizes that the marketing team is unaware of the updated product features, leading to a misalignment in the marketing strategy. What category in the RACI matrix did the project manager likely overlook for the marketing team?

  • Informed
  • Responsible
  • Consulted
  • Accountable

Question 16)
You are a project manager leading the development of a new consumer product. The initial goal was to gain a significant market share, but as a project lead, you need to translate that goal into more actionable tasks. Which of the following would serve as an appropriate objective?

  • Focus on achieving long-term brand recognition
  • Enhance team collaboration
  • Conduct market research and competitive analysis during the first quarter
  • Increase product production by 15%

Question 17)
A sales manager wants to increase the sales of a new product line. The initial goal is to “increase product sales”. Which of the following is a SMART goal?

  • Improve product visibility by engaging more on social media platforms starting next month
  • Develop and execute a comprehensive marketing plan by the end of Q2 to improve sales and customer engagement
  • Increase sales of the new product line by 20% in the next quarter by launching social media campaigns and optimizing pricing strategies
  • Organize weekly sales meetings to discuss progress and tactics for increasing sales figures by the end of the year

Question 18)
Regarding risk assessment, who is likelier to focus on taking calculated risks to pursue growth and innovation than focusing solely on minimizing risks?

  • Project team
  • Project sponsor
  • Project manager
  • Project leader

Question 19)
A project leader oversees the implementation of AI within an e-commerce platform. Her team includes highly skilled and experienced AI engineers, developers, designers, and copywriters. The leader trusts her team and encourages them to make decisions independently while going back to see the strategic aspects of the organization. Which leadership approach best describes this scenario?

  • Transactional
  • Autocratic
  • Delegative
  • Democratic

Question 20)
You are leading a temporary committee tasked with recommending improvements in company processes, but you need more support from some long-standing employees. What strategy should you employ to influence their opinions and gain their support?

  • Acknowledge their concerns, involve them in crafting solutions, and use their insights to direct discussions
  • Implement the most radical changes to demonstrate the impact of new ideas
  • Escalate their concerns to higher management
  • Dismiss their objections and prioritize younger employees’ suggestions

Question 21)
At the project initiation phase, the project manager develops a communication plan. When deciding between push, pull, and interactive communication methods, what is a critical factor? Select two

  • The project timeline and deadlines
  • The urgency and sensitivity of information being communicated to stakeholders
  • The cost of implementing each communication method
  • The specific information needs and retrieval preferences of stakeholders

Question 22)
In the final stages of a project, the end user expresses dissatisfaction with the results and requests the removal of a specific team member believed to be causing the problem. How should the project leader respond to this situation?

  • Comply with the end user’s request to remove the team member to avoid delays in project acceptance
  • Acknowledge the end user’s concern and ensure them that the issue will be addressed
  • Bring up the issue for discussion at the upcoming stakeholder feedback meeting to evaluate and decide on the appropriate course of action
  • Inform the end user that the team member in question is critical to the project and ensure that the problem will be resolved while asking for more details

Question 23)
A project leader is assigned a project to develop a leadership development plan for their organization. The first step is to identify the high performing individuals. What methods can the project leader utilize to identify potential team members suitable for leadership roles? Select two

  • Performance reviews
  • Succession planning
  • 360 degree feedback
  • Adaptability

Question 24)
An apparel company is rapidly expanding into new markets and product lines. It needs a steady stream of capable leaders from within the organization to sustain this growth. Which aspect of the leadership pipeline will be most crucial for the company?

  • Performance evaluation
  • Succession planning
  • Employee engagement activities
  • External recruitment

Question 25)
According to the OCEAN model of personality development, which personality trait is associated with creativity and willingness to try new things?

  • Neuroticism
  • Openness
  • Extraversion
  • Agreeableness

Question 26)
A project manager overseeing a complex project notices that a particular team member consistently missed several targets. What is the most appropriate action for the project manager to take?

  • Investigate whether the team member is also working on another project
  • Discuss the problem directly with the team member and offer any necessary support
  • Penalize the team member for each day the target is missed
  • Request the team member’s functional manager to handle this situation

Question 27)
A project leader leads a diverse team of individuals from different cultural backgrounds. The leader wants to ensure all team members feel equally valued and heard. What should the leader do?

  • Assign roles and responsibilities to each team according to their cultural background
  • Conduct regular one-on-one meetings with the team members
  • Facilitate team members to resolve work related issues independently
  • Organize social events outside of work schedule to build trust

Question 28)
As a leader, you have identified a high-performing team member as a potential candidate for a future leadership role. What individualized professional development approaches can you choose for the identified candidate?

  • Assign a personal coach for the team member to improve skills and confidence
  • Schedule a job rotation
  • Encourage the team members to participate in seminars
  • Facilitate the team members to attend workshops

Question 29)
You are leading a construction project that has strategic significance for the organization. One key project stakeholder is working remotely and was concerned that the project is not adding value to the organization. How will you handle this situation?

  • Update the stakeholder register with the stakeholder concerns
  • Update the stakeholder engagement plan with revised engagement strategy
  • Schedule a video call with the stakeholder to understand her concerns
  • Escalate the issue to the project sponsor

Question 30)
A project manager needs additional budget approval from the finance department. To achieve this, she asks for support from a colleague with a strong relationship with the finance department. Which source of power is the project manager utilizing?

  • Ingratiating power
  • Situational power
  • Coercive power
  • Connection power

 

Extra Questions Added

Note: For additional resources, also check out: Microsoft Project Management Fundamentals: Coursera Quiz Answers