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Activity Identify Project Tasks Conduct Online Research Quiz Answer

Activity Overview

In this activity, you will conduct online research to identify additional tasks to add to your project plan.

Scenario

Review the scenario below. Then complete the step-by-step instructions.

Peta wants to identify more project tasks for the tablet rollout—but first, she needs to expand her domain knowledge of the restaurant industry. Peta decides to conduct online research on similar projects, which should help her identify additional tasks. This research also allows Peta to draw inspiration from other projects, and to learn from their successes and mistakes.

Step-By-Step Instructions

Step 1: Access your draft

Begin by opening the project plan draft you started in the last activity, Identify project tasks: Analyze project documents.

Step 2: Conduct online research

Go online, and research projects like Sauce & Spoon’s menu tablet rollout to identify more project tasks. You may want to search for: 

• News coverage of similar projects at other companies
• Research on topics related to your project
• Similar projects in other industries
• To find the information you need, use keywords from the videos or the following list:
• Restaurant tablet research
• Restaurant tablet how to
• Restaurant tablet ordering
• Digital menu ordering
• Menu tablet news
• Menu tablet key takeaways
• Restaurant tablet best practices
• Restaurant table rollout project plan
• Restaurant POS launch plan
• Restaurant tablet implementation plan

Step 3: Add your research to the project plan

In your project plan draft, add at least two online resources you found under the Additional Resources tab. These could be articles, blogs, web pages, or something else. Include the link, today’s date, and any notes in the corresponding columns. 

Step 4: Add tasks to the project plan

Identify two tasks you identified through your online research that could be helpful for the Sauce & Spoon project. Add them to the Task column in the Task Brainstorm tab in your project plan draft.

What to Include in Your Response

• Be sure to include the following elements in your project plan:
• At least two resources from your online research
• 2-5 new tasks identified from your online research

Question 1) Did you complete this activity?

• Yes
• No

Question 2) How does domain knowledge help project managers with new projects? Select all that apply.

• Provides information about a given industry and types of projects in that industry
• Saves time on future projects within that industry
• Means they don’t need to know anything about an industry in order to work in it
• Makes them experts in a given industry and types of projects in that industry

Question 3) Imagine you come across the following information in your online research:

“Our restaurant keeps our devices safe by always locking them up at the end of service, and making sure we keep track of them at all times.” 

What tasks could you create from this finding that would help with the tablet rollout project? Select all that apply.

• Enable GPS location services on each tablet
• Run tests on the tablet software
• Create a procedure for securing tablets at the end of the night (at the table or in a safe)
• Upgrade the restaurant’s security system

Question 4) Imagine you come across the following information in your online research:

“Tablets increase customer confidence that their credit card information won’t be stolen when they understand that transactions take place through a secure portal at the table.”  

What tasks could you create from this finding that would help with the tablet rollout project? Select all that apply.

• Create messaging about payment portal security to display on the tablets
• Include payment security talking points in waitstaff training
• Encourage all customers to use cards even when seated at tables without tablets
• Partner with a credit card company to offer discounts